What are the responsibilities and job description for the Mail Operations Support Specialist position at PostcardMania?
Join Our Team as a Mail Operations Support Specialist!
Are you detail-oriented, dependable, and looking to join one of Tampa Bay’s Top Workplaces (12 years running!)? PostcardMania is seeking a Mail Operations Support Specialist to support the behind-the-scenes coordination that keeps client marketing campaigns moving on time and exactly as our clients request. This position is ideal for someone who values accuracy, enjoys team collaboration, and thrives in a fast-paced environment. We offer paid, on-the-job training in a high-energy workplace where your contributions make a real impact.
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
What You’ll Do
- Process client mailing lists using specialized software to ensure accuracy.
- Follow client instructions precisely and confirm details before production.
- Collect and organize daily postage payments to meet strict deadlines.
- Coordinate with team members to hand off lists and mailings correctly.
- Make follow-up calls to clients about upcoming or missed mailings.
- Step in to cover team members as needed to maintain workflow efficiency.
Schedule & Compensation
Monday–Friday, 9am–6pm | Starting at $16/hr
Benefits
- Medical, Dental, Vision & Life Insurance
- 401K, Short- and Long-Term Disability, Accident & Critical Illness
- Paid vacation time that increases with longevity
- 6 paid holidays (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
- Free yoga on-site twice a week
- Free monthly visits to a local chiropractor and more!