What are the responsibilities and job description for the Customer Service/Admin Asst (Part-time) position at Postal Annex?
Welcome! I'm looking for an enthusiastic, reliable part time employee for a locally owned store.
We are looking for a part-time team member, but you should picture long term, part-time employment.
(1) part-time employee offering 10-15 hours per week.
(Also to note, We are not a US Mail Post Office).
Must Haves: Reliable, Outgoing, provide exceptional customer service, attention to detail, able to stand for long periods, typing skills, work with variety of computers, and technology and be able to work until 6:00 PM and work 1-2 Saturday's a month.
The store is open 9:00-6:00 M-F and 10-2 on Saturday. You would get paid training, then would eventually work by yourself at times. More hours available during peak seasons. Schedule is flexible but should be available until 6:00 PM at least couple days a week.
Job is easy going, but fast paced, providing customer service to walk-in customers and must have attention to detail. Again, only looking for reliable, outgoing and fun candidates that MUST be tech savvy. Happy job hunting!
Customer Service Representative /Job Duties:
- Deliver OUTSTANDING customer service in a friendly, professional manner
- Greet our customers with enthusiasm - making them feel like your *Most Important Customer* of the day
- Use of a POS system to process sales and shipping transactions with accuracy
- Packaging, copying, shipping, printing, passport photos, and more
- Sorting and distributing mail and packages
- Stocking, merchandising, inventory and cleaning
- Filing claims, pulling reports and more
Customer Service Representative /Requirements:
- Possess an outgoing and positive personality
- Extremely responsible, reliable, and possessing a great work ethic
- Able to have fun, yet maintain a professional and productive customer service work atmosphere
- Follows, monitors and maintains store policies and procedures
- Open to and able to quickly adapt to process changes
- Great organizational skills, prior customer service and quality oriented
- Excellent communication, listening, customer interaction and telephone skills
- Able to work independently and in a team atmosphere
- Energetic, self-motivated and proactive with daily tasks
- Eager to learn the customer service roll, and a desire to perform a wide variety of duties
- Desire to WORK, giving 100% throughout your shift
- Cash handling experience
- Able to lift/carry 35Lbs and move heavier packages with hand trucks and/or assistance
- Valid Driver's License and reliable transportation.
Wage increases and bonus opportunities based upon performance.
Great store hours:
- M-F - 9am - 6:00pm
- S - 10am - 2pm
- Closed on Sundays and major holidays
Email resume, along with a letter about yourself. Qualified applicants will be contacted by email or phone.
Please only apply if you are looking for a long-term position
Job Type: Part-time
Pay: $16.50 - $18.50 per hour
Benefits:
- Flexible schedule
- On-the-job training
Application Question(s):
- What is your availability? Please include How many hours per week you're looking for and if available mornings, afternoons and until 6:00 PM and occasional Saturday?
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $17 - $19