Academic Pathways & CPL Coordinator

Position Summary

The Academic Pathways & Credit for Prior Learning Coordinator is responsible for the tactical execution of Post University’s academic pathways, credit recognition, and learning mobility initiatives. Reporting to the Director of Academic Pathways & Credential Strategy, this role handles operational workflows, intake coordination, tracking, and cross-functional follow-through for Credit for Prior Learning (CPL), Prior Learning Assessment (PLA), and emerging connections between credit ‑ bearing and continuing education offerings.

The Coordinator does not make academic credit decisions, design strategy, or set policy. Instead, the role ensures that approved policies, pathways, and credit recognition frameworks are consistently documented, communicated, and executed across academic and operational units.

This is an individual contributor role focused on tactical execution, coordination, and continuity. Strategic direction, policy development, academic decision-making, and governance remain the responsibility of existing academic leadership and the Director of Academic Pathways & Credential Strategy.

The Academic Pathways & Credit for Prior Learning Coordinator is a remote role with occasional on-campus days.

Essential Functions

• Credit Recognition & CPL Operations Support
• Maintain documentation of approved CPL and PLA methods, eligibility criteria, credit limits, and process guidelines
• Coordinate CPL/PLA intake workflows, including request routing, documentation collection, reviewer coordination, and status tracking
• Ensure approved credit recognition decisions are properly documented and prepared for downstream processing by the Registrar
• Monitor CPL/PLA queues and track requests from intake through resolution to support timely processing and communication
• Monitor workflow status, outstanding requests, escalations, and cross-functional handoffs within the CPL ecosystem
• Track and communicate delays, gaps, or recurring issues in the credit recognition process
• Academic Pathways & Credential Documentation
• Maintain academic pathway artifacts (e.g., pathway maps, progression charts, stackability tables ) once approved
• Track pathway and credential launch activities, including documentation dependencies, approvals, and stakeholder follow-ups
• Maintain and update pathway documentation, advising references, and version-controlled materials following approved changes
• Cross ‑ Functional Coordination & Communication
• Coordinate operational follow-ups among Academic Affairs, the Registrar, Advising, Continuing Education, and Enterprise Solutions & Architecture (ESA)
• Surface recurring questions, inconsistencies, or implementation challenges to the Director for resolution
• Track action items, follow up with stakeholders, and escalate delays or blockers impacting implementation timelines
• Continuing Education & Workforce Alignment Support
• Maintain an inventory of non-credit and continuing education offerings relevant to future credit recognition or pathway development
• Document relationships between CE learning, credentials, and academic programs as directed
• Support development and maintenance of documentation that enables repeatable CE-to-credit evaluation and expansion
• Track and organize CE offerings, credential records, and related documentation for credit recognition reference and operational purposes
• Systems & Vendor Coordination
• Document workflow requirements, system dependencies, and operational process changes related to CPL and pathway systems
• Prepare and maintain workflow tracking dashboards, operational reports, and status summaries using Excel, Smartsheet, Power BI, or similar tools.
• Coordinate vendor demos, discovery sessions, notes, and follow-ups under the direction of the Director
• Maintain configuration documentation and change logs once systems are implemented
• Support adoption and clarity by maintaining reference materials for staff users (not end-user training ownership)
  
  

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

Required

• Bachelor’s degree
• 3–6 years of experience in higher education operations, academic services, registrar-adjacent work , or continuing education administration
• Experience working with academic policies, processes, or compliance-sensitive workflows
• Strong written documentation and organizational skills
• Experience working with multiple systems, operational tools, and reporting platforms (e.g., Excel, Smartsheet, Power BI, CRM systems) to support workflow tracking, coordination, documentation, and implementation activities.
• Familiarity with SIS or LMS environments ( user ‑ level )
• Demonstrated ability to coordinate across multiple functional units
  
  

Preferred

• Master’s degree
• Experience supporting CPL, PLA, transfer credit, or related academic processes
• Experience supporting workforce programs or CE initiatives
  
  

CORE COMPETENCIES

• Operational Discipline: Ability to execute and track operational workflows, managing details, follow through, and ensure consistency over time
• Documentation & Process Skills: Comfortable creating and maintaining guides, matrices, and workflow artifacts
• Cross-Functional Collaboration: Works effectively with academic, administrative, and IT-adjacent partners
• Digital Fluency & Systems Navigation: Comfortable learning new systems, navigating technology-enabled workflows, and resolving routine operational issues across platforms and cross-functional teams
• Professional Judgment: Knows when to execute independently and when to escalate issues or decisions
• Oral & Written Communication: Has proven written and editorial skills. Speaks and writes clearly and informatively; varies style to meet needs; listens and gets clarification; responds well to questions; demonstrates group presentation skills; presents data effectively.
• Problem Solving: Identifies and resolves problems promptly; gathers and analyses information skilfully; develops alternative solutions; works well in group problem-solving situations; uses reason, especially when dealing with emotional topics.
• Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  
  

Monday through Friday, 8 am - 5 pm