What are the responsibilities and job description for the ASSISTANT COMMUNITY MANAGER position at Post Road Management?
CORE VALUES
Loyal | Responsive | Problem Solver | Positive | Care
Position: Assistant Community Manager
Location: Kutztown, PA
Type: Full-Time, Non-Exempt
Are you a driven and detail-oriented professional who embodies these core values? Join us as an Assistant Community Manager, where you will play a pivotal role in shaping an outstanding living experience for our residents.
About Us:
At Post Road Management, we’re not just managing properties—we’re creating communities where residents feel valued and at home. As a leader in the property management industry, we’re committed to excellence, and we’re looking for a proactive and enthusiastic Assistant Community Manager to help us continue building these vibrant communities.
What You’ll Do:
As an Assistant Community Manager, you will play a vital role in the day-to-day operations of the community, supporting the Community Manager to ensure smooth operations, resident satisfaction, and exceptional service delivery.
Your Impact
Operations & Resident Engagement
- Assist in rent collection and delinquency management to achieve financial goals.
- Coordinate leasing activities, including scheduling showings and processing applications.
- Address resident inquiries and concerns with a friendly, solution-focused approach.
- Collaborate with the maintenance team to resolve property issues efficiently.
- Manage and maintain accurate resident records and community documentation.
Marketing & Financial Management
- Create and post engaging rental ads to attract and retain residents.
- Support marketing efforts, including social media campaigns and community events.
- Help prepare reports on property performance, offering insights for improvement.
Leadership & Team Collaboration
- Act as a liaison between residents, vendors, and the management team.
- Mentor leasing consultants and administrative staff to foster a supportive and productive work environment.
- Uphold and promote our core values in every interaction.
What We Offer:
- Health Coverage: Medical, dental, and vision insurance for you and your family.
- Retirement Benefits: 401(k) plan with company matching.
- Generous Paid Time Off: Includes vacation, sick time, paid holidays, and birthday PTO.
- Housing Perks: 20% discount on company-managed properties.
- Commision bonus for successful leasing efforts.
Additional Incentives:
- Gas reimbursement for work-related travel
- Employee referral program
- Earned wage access
- Telemedicine access via HealthiestYou
- Profit sharing opportunities
Compensation range is negotiable based on experience.
Ready to Embody Our Core Values?
- Loyal: In it for the long run.
- Responsive: We act timely.
- Problem Solver: We figure things out.
- Positive: Can-do attitude.
- Care: As if it is our own.
Ready to Make an Impact?
If you’re a motivated individual who’s eager to grow in the property management industry and committed to providing outstanding service, we want to hear from you! Join Post Road Management and be part of a team that values your contributions and supports your professional development.
Apply Now and Start Your Journey with Post Road Management!
What You Bring
Preferred Experience:
- 2 years in property management, leasing, or an assistant community manager role
- Strong understanding of resident relations, rent collection, and leasing coordination
- Experience using AppFolio or similar property management software
- Proven ability to support team leadership and community operations
Minimum Requirements:
- At least 1 year of experience in administrative, leasing, or customer service roles
- High school diploma required; college degree is a plus
- Proficient in Microsoft Office (Word and Excel)
- Excellent communication, problem-solving, and time management skills
Personal Qualities:
- Detail-oriented and customer service-driven
- Professional, approachable, and solution-focused
Other Requirements:
- Valid Driver’s License
