What are the responsibilities and job description for the Customer Service Representative position at Post Inc.?
We are seeking a friendly, organized, and professional Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients by answering questions, addressing concerns, and troubleshooting issues.
Requirements:
- High school diploma or equivalent
- Strong communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Proficiency in Microsoft Office and basic computer skills
- Previous customer service experience is a plus, but not required
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues in a timely and satisfactory manner
- Process orders and returns
- Maintain accurate and up-to-date customer records
- Meet or exceed performance targets for customer satisfaction and efficiency
We offer competitive salaries and benefits, as well as opportunities for growth and advancement within the company. If you are a customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity.
Salary : $1,600 - $2,100