Office Assistant

The Office Assistant will provide administrative and staff support to the general organizational operations. Working under the direct supervision of POSITIVE IMAGES Director this position provides all necessary organizational support and is responsible for a variety of other tasks. accurately while paying attention to detail. Must have good computer skills, excellent customer service skills, and the ability to work in a busy environment. The position requires the person to be dependable and to maintain excellent time and attendance status. You are required to work some weekend and off shift hours.

The position also requires the skill to multi-task with great efficiency. This person in this position will do continuous appointment setting for clinical staff, inpatient bed placement/availability for all of Positive Images Sites. The office assistant will be using the DWMHA MHWIN system, HMIS and other Electronic Health records to enter all consumer data. The individual for this position must be familiar with Substance Use Disorder and Mental Health Disorders.

This position requires the ability to monitor entries for completeness and extract data for reports. It requires excellent phone etiquette with frequent calls to personnel and facilities providing continuous status updates on consumers. This is a high-stress position that requires critical thinking skills and maintenance of a calm demeanor. This position requires the ability to evoke critical thinking skills and maintenance of a calm demeanor while under a fast-paced, high intensity work environment. Accurately enter consumer demographics information or access correct consumer records information in all electronic data systems, as required.

• Responsible to the Executive Director Filings
• Greet and direct office visitors, answer main office telephone system, respond to direct requests for information and/or forward messages to appropriate staff. Make sure the office is kept in orderly and clean fashion.
• Assist with review of administrative procedures and development of systems to assure compliance by all staff
• Staff liaison for outreach activities and community meetings.
• Maintain inventory for office supplies and computer software.
• Creates, maintains, and submits accurate records and documents on a timely basis and in an appropriate manner.
• Prepares weekly statistical service reports to assist in monitoring services rendered and billing.
• Collaborates and interacts with other Juvenile Justice workers for feedback regarding client treatment attendance and overall progress toward goals.
• Maintains current knowledge of assessment and treatment techniques, criminal justice systems and community resources using in-service trainings, seminars, workshops, and publications, maintaining the minimum necessary for credentialing requirements.
• Maintain master calendar of in-house meetings, and clinical appointments.
• General office duties such as typing, flow of correspondence, filing, requisition of supplies, faxing, etc.
• Coordinate materials for meetings and training sessions and other activities of the organization.
• Maintain and update database as needed including
• Receive and distribute all incoming mailing and coordinates outgoing mail, including courier services, postage meter account and interoffice mail distribution.
• Assist in preparation of materials for staff, board or other meetings as needed.
• Lead person in providing support of mailings or coordinating bulk mailing processes.
• Provide meeting support as needed (e.g., scheduling conference rooms, coordinating food, logistics)
• Provide administrative support to staff for copying, faxing and large-scale mailings.
• Maintenance of library and classification and filing of new items.
• Responding to staff requests for administrative/office support as needed.
• Perform other duties and responsibilities as requested with a sense of humor and team spirit.

Job Types: Full-time, Part-time

Pay: $14.23 - $18.24 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Office Suppoort: 2 years (Preferred)

Work Location: In person

Salary : $14 - $18