What are the responsibilities and job description for the Software Engineer - Internal Tooling position at Posh?
About Posh
We are all social creatures, but the dominant “social” companies today have evolved into digital loneliness machines, driving isolation, anxiety, and mental health challenges around the world.
Human connection is lost. Posh is a beacon guiding us back.
Posh enables anyone to build an IRL community based on shared interests, while connecting consumers with the communities of people just like them. Founded by event organizers who were frustrated with the growing loneliness epidemic and the tools available to build their own event brand, we’ve built the ultimate platform for launching, monetizing, and finding IRL communities of people just like you. In just 5 years, Posh has grown to a team of 65, expanded to 7M users, secured $70m in venture funding, and facilitated over $300M in transactions.
About The Role
At Posh, you'll be part of a dynamic team working on our platform that brings people together through live events. Your work will directly contribute to how event organizers create experiences and how attendees discover and enjoy them.
We're looking for someone who is passionate about building user-centric features and has a strong foundation in software engineering. You'll work on exciting projects that push our platform forward, collaborating with senior engineers and learning from their expertise.
This is an in-person position at our New York City office located in the heart of SoHo, where you'll be part of a team that's revolutionizing how people connect in the real world.
What You’ll Achieve
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posh is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability
We are all social creatures, but the dominant “social” companies today have evolved into digital loneliness machines, driving isolation, anxiety, and mental health challenges around the world.
Human connection is lost. Posh is a beacon guiding us back.
Posh enables anyone to build an IRL community based on shared interests, while connecting consumers with the communities of people just like them. Founded by event organizers who were frustrated with the growing loneliness epidemic and the tools available to build their own event brand, we’ve built the ultimate platform for launching, monetizing, and finding IRL communities of people just like you. In just 5 years, Posh has grown to a team of 65, expanded to 7M users, secured $70m in venture funding, and facilitated over $300M in transactions.
About The Role
At Posh, you'll be part of a dynamic team working on our platform that brings people together through live events. Your work will directly contribute to how event organizers create experiences and how attendees discover and enjoy them.
We're looking for someone who is passionate about building user-centric features and has a strong foundation in software engineering. You'll work on exciting projects that push our platform forward, collaborating with senior engineers and learning from their expertise.
This is an in-person position at our New York City office located in the heart of SoHo, where you'll be part of a team that's revolutionizing how people connect in the real world.
What You’ll Achieve
- Own the development and maintenance of internal dashboards and admin tooling (e.g., Retool) to improve operational efficiency across teams
- Build and manage third-party integrations (e.g., Intercom) to ensure accurate, real-time user metadata across Support and CS platforms
- Design and maintain systems for GMV reporting, payment reconciliation, and financial data accuracy
- Develop and iterate on dispute management tools to empower the Support team
- Triage and resolve on-call bugs and technical issues escalated by Success Managers, such as financial reporting discrepancies
- Support CRM migrations and integrations across platforms such as HubSpot and Planhat
- Translate internal stakeholder requests into scalable technical solutions that drive measurable operational improvements
- Familiarity with backend technologies (e.g., Node.js) and database systems.
- Understanding of RESTful APIs and experience working with them.
- Ability to write clean, efficient, and well-documented code.
- Strong problem-solving skills and attention to detail.
- Good communication skills and ability to work effectively in a team environment.
- Passion for creating products that connect people in the real world.
- 2 years of experience with TypeScript and React
- A generalist, not a specialist: this role is an internal ops swiss army knife that will touch many different systems and problem spaces
- Has built an application end-to-end (frontend, backend, deployment); we need someone comfortable owning full projects across the stack, because the work will be diverse
- Someone who thrives on internal tooling and operations work, not just user-facing feature development
- Experience with RudderStack or similar CDP platforms
- Experience with Stripe or similar payment infrastructure
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posh is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability