What are the responsibilities and job description for the CSR - Customer Service Representative position at PORVENE DOORS, INC?
Job Description: Customer Service Representative
TEMP TO HIRE
Responsibilities:
- Conduct outbound calls to customers to provide assistance and support
- Analyze customer needs and provide appropriate solutions
- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Maintain accurate and detailed records of customer interactions
- Collaborate with other team members to ensure customer satisfaction
- Stay updated on product knowledge and company policies to effectively address customer concerns
Skills:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to empathize with customers and provide exceptional service
- Attention to detail and ability to multitask in a fast-paced environment
- Proficient in using computer systems and software applications
- Ability to work independently as well as part of a team
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
Experience level:
- 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Ability to commute/relocate:
- Moreno Valley, CA 92553: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17