What are the responsibilities and job description for the Customer Service Data Entry position at Portsmouth License Agency?
We are hiring a customer service/data entry representative to help with processing Driver's Licenses, Identification cards, Vehicle Registration, etc for the State of Ohio. To do well in this role you need to have exceptional customer service skills and experience working with computers.
Customer Service Representative Responsibilities:
- Enter a variety of data using current technology.
- Processing Ohio DL, IDs, CDL ect.
- Complete out-of-state vehicle inspections
- Processing vehicle registrations
- Reinstatement
- Working directly with the public
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- Must be able to pass federal & state background checks.
- High school diploma, general education degree, or equivalent.
- Experience working with customer support.
- Previous experience in data entry or other related fields
- Excellent typing skills
- Strong organizational skills
- Detailed oriented.
- Great customer service skills
Salary : $14 - $15