Spa Receptionist

While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. The Porto Vita Property Owners Association emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. On the whole, the Front Desk Spa Receptionist is responsible for, and dedicated to providing recognition, satisfaction and value to its residents while striving to continuously improve efficiency, accuracy, maintain high productivity, employee morale and positive resident and guest relations to ensure eminent standards of service and maximum profit.

Responsibilities:

• Greet and welcome guests as they arrive at the spa and facilitate business by conducting tours of the spa
• Answer phone calls, take messages, initiate phone sales, and schedule appointments
• Provide information about spa services and products
• Process payments and handle cash transactions
• Maintain a clean and organized reception area
• Assist with other tasks as needed
  
  
  

Requirements:

• High school diploma or equivalent
• Minimum of 1 year experience in the health spa industry or related fitness experience
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including evenings and weekends
• Proficient in Microsoft Office and scheduling software
  
  
  

Must pass a background security check and meet the pre-employment drug-free workplace conditions of the Club.