Assistant Manager, Access Services and Library Technology

Portland State University is Oregon's most affordable public research university, located in the heart of one of America's most dynamic cities. Our mission to "let knowledge serve the city" reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The Portland State University Library seeks applicants for a full-time Assistant Manager of Access Services and Library Technology, a leadership position in a fast-paced and collaborative academic environment. The Assistant Manager is the leader of and an active participant in the day-to-day operations of the Library Technology Support Team. They direct their team's technology purchasing and documentation, computing lab and study room management, and provision of computer hardware and software support to Library patrons and employees. As part of the Access Services unit, the Assistant Manager works at the Circulation Desk, ensuring staff and student employees provide excellent customer service.

Library Access Services supports the educational, research, and service programs of the University by facilitating access to resources within and beyond the Library. Access Services includes the following units: Circulation, Course Reserves, Resource Sharing, and Technology Support.

The Assistant Manager of Access Services and Library Technology is the leader of and an active participant in the day-to-day operations of the Library Technology Support Team. They direct their team's technology purchasing and documentation, computing lab and study room management, and provision of computer hardware and software support to Library patrons and employees.

The Assistant Manager coordinates staff and student employee responses to the Technology Support Team's ticketing system, responding to requests for assistance when necessary. They lead long- and short-term technology projects and planning in collaboration with the Access Services Manager, Library Administration, and key Library and campus stakeholders.

As part of the Access Services unit, the Assistant Manager covers shifts at the Circulation Desk, ensuring staff and student employees provide excellent customer service. They assist Library patrons and employees with circulating equipment like laptops and device chargers, and with specialized library technology like book scanners, microform readers, and the Library's wide-format printer.

The Assistant Manager of Access Services and Library Technology is an unclassified, unrepresented, unranked position reporting to the Access Services Manager at the Portland State University Library. This position directly supervises two classified staff and 2-5 student employees.

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

The starting annual salary for this position will be $65,100-$75,686 and may be negotiated within this range.

An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools. Please visit our total compensation calculator to see the full value of our benefits package.