What are the responsibilities and job description for the Student Services Coordinator position at Portland State University, College of Urban and Public Affairs?
Position Announcement
Position Details
Proposed Start Date 07/01/2026 Classification Title Advising and Student Services Rank N - No Rank Working Title Student Services Coordinator Department 220191 - LAS General Operations Position Number D90572 Representation AU - AAUP Renewable Renewable End date, if applicable Position FTE 1.0 Tenure Status N - not applicable
Position Summary
Brief Description of PSU/School/Dept
Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.
More than 22,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
Position Summary
The Student Services Coordinator leads efforts to enhance the student experience with a focus on retention, program completion, and addressing student needs. This role coordinates the accommodated testing process, collaborates with the CLAS Director of Student Success, and advances undergraduate and graduate engagement through initiatives such as new student orientation and campus visits. The coordinator also manages components of the graduate program, serving as the primary contact for prospective students, processing applications, and supporting student progression. In addition, the position develops recruitment strategies to attract and retain an inclusive student population while building partnerships with campus units and external organizations. The coordinator represents programs at conferences, resource fairs, and other recruitment venues, and collaborates with the Associate Dean for Research and Graduate Programs and the Graduate Assistant Program Administrator to support graduate assistant hiring. Other key responsibilities include maintenance of the scholarship database, as well as advising students on aspects of the scholarship process.
This position is required to be physically on campus 5 days per work week. Remote work may be available after the first 6 months based upon business need.
We are recruiting to fill three open positions.
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers: https://drive.google.com/file/d/1M06dEVNc5Um7oaxRBeZvfQd2dtC6L4jS/view
Minimum Qualifications
Knowledge of Slate, Banner, Cognos, and Scholarship Universe
Key Cultural Competencies
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours Monday-Friday 8am - 5pm (In-person) Total Compensation Range & Benefits Statement
The starting annual salary for this position will be $55,704. An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator
Application Instructions
Additional Information
#internal
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers: https://drive.google.com/file/d/1M06dEVNc5Um7oaxRBeZvfQd2dtC6L4jS/view
Additional Application Instructions (deadlines, etc.)
Please include the names, email addresses and phone numbers for 3 professional references.
Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions
Search Details
Posting Close Date 06/10/2026 Projected Close Date for Posting Closes Application screening begins Quick Link https://jobs.hrc.pdx.edu/postings/49784
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Details
Proposed Start Date 07/01/2026 Classification Title Advising and Student Services Rank N - No Rank Working Title Student Services Coordinator Department 220191 - LAS General Operations Position Number D90572 Representation AU - AAUP Renewable Renewable End date, if applicable Position FTE 1.0 Tenure Status N - not applicable
Position Summary
Brief Description of PSU/School/Dept
Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.
More than 22,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.
Position Summary
The Student Services Coordinator leads efforts to enhance the student experience with a focus on retention, program completion, and addressing student needs. This role coordinates the accommodated testing process, collaborates with the CLAS Director of Student Success, and advances undergraduate and graduate engagement through initiatives such as new student orientation and campus visits. The coordinator also manages components of the graduate program, serving as the primary contact for prospective students, processing applications, and supporting student progression. In addition, the position develops recruitment strategies to attract and retain an inclusive student population while building partnerships with campus units and external organizations. The coordinator represents programs at conferences, resource fairs, and other recruitment venues, and collaborates with the Associate Dean for Research and Graduate Programs and the Graduate Assistant Program Administrator to support graduate assistant hiring. Other key responsibilities include maintenance of the scholarship database, as well as advising students on aspects of the scholarship process.
This position is required to be physically on campus 5 days per work week. Remote work may be available after the first 6 months based upon business need.
We are recruiting to fill three open positions.
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers: https://drive.google.com/file/d/1M06dEVNc5Um7oaxRBeZvfQd2dtC6L4jS/view
Minimum Qualifications
- Bachelor’s Degree and 1 years of experience in higher education
- Prior experience with project management and public outreach.
- Professional skills, experience, and/or willingness to engage in activities that would enhance our campus equity and inclusion efforts in alignment with the PSU President’s strategic priority of Acting on Equity and Racial Justice.
- Excellent interpersonal, oral, and written communication skills, close attention to detail, and strong organizational and time management abilities.
- The ability to be self-directed, flexible, proactive, think creatively, and work as part of an administrative team.
- Experience working with Graduate Assistant Employees
- Proficiency in Microsoft Office and Google Apps
Knowledge of Slate, Banner, Cognos, and Scholarship Universe
Key Cultural Competencies
- Create an environment that acknowledges, encourages, and celebrates differences.
- Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
- Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
- Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.
Work Days/Hours Monday-Friday 8am - 5pm (In-person) Total Compensation Range & Benefits Statement
The starting annual salary for this position will be $55,704. An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator
Application Instructions
Additional Information
#internal
In accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers: https://drive.google.com/file/d/1M06dEVNc5Um7oaxRBeZvfQd2dtC6L4jS/view
Additional Application Instructions (deadlines, etc.)
Please include the names, email addresses and phone numbers for 3 professional references.
Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions
Search Details
Posting Close Date 06/10/2026 Projected Close Date for Posting Closes Application screening begins Quick Link https://jobs.hrc.pdx.edu/postings/49784
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * This position is open only to current PSU AAUP academic professionals. Are you currently employed as an AAUP academic professional?
- Yes
- No
- * How did you first find out about this position?
- PSU Website
- Indeed.com
- HERCJobs
- Urban League of Portland
- Hispanic Metropolitan Chamber
- Oregon Employment Department
- Social Media
- Person Referral
- Career Builder
- Glass Door
- Other - Please describe in the next Question
- If you selected Other, please describe. (Open Ended Question)
Required Documents
- Resume
- Cover Letter
- Professional References