What are the responsibilities and job description for the Dock House Coordinator position at Portland Schooner Company?
Portland Schooner Co. (portlandschooner.com) invites applications for a seasonal
(possible part-time, year-round) admin position to help support our public sail, special event, and charter business.
Applicants must be able to engage with guests in a friendly, helpful manner and confidently explain and educate potential customers and charter guests about our boats and sailing options.
Primary responsibilities can include:
- Responding to email inquiries as directed
- Answering phone inquiries, providing directions as requested, or directing to the correct contact
- Managing incoming charter inquiries and getting them into the tracking system
- Managing one of our three dock houses - opening and closing the space, maintaining and selling product
- Assist with handling day-to-day sail logistics as directed
Potential responsibilities can include:
- Checking in guests for public sails, private charters, and special events
- Securing and delivering supplies for private charters and special events
- Supporting the team and even riding along as event support for private charters and special events
- Helping stock food, drink, and inventory supplies for events
- Running errands to the bank or local stores as needed
- Capturing content for social media and developing posts for the team to implement
- Attending and providing content from events
- Working special events on the boats, serving food and drinks to guests.
- Interacting professionally with clients via phone, email, and in person
Qualifications & Requirements
- Attention to detail
- Punctual and reliable
- Positive attitude
- Excellent oral communication skills and phone demeanor
- Good computer skills are a must
- Previous sales or event planning experience
- Ability to prioritize and complete multiple projects in a timely fashion
- Organized and accurate
- Enthusiasm for the boating industry
- Ability to cheerfully engage with people and offer helpful information about our sailing experiences.
- Capable of working both alone and with a team
- Ability to follow directions and take initiative as needed
- Prior sales, retail, event planning, restaurant, hospitality, customer service, or administrative experience helpful
Hours and Compensation
- 40 hours a week
- 9:45 AM to 6:15 PM with a 30-minute lunch break
- $17-$19/ hour
If you think that you fit the bill and would like to join your team, please send your most current resume to jobs@portlandschooner.com.
Salary : $17 - $19