Front Desk Coordinator

We are in search of a proficient Front Desk Coordinator to join our prestigious Plastic Surgery Practice. We seek an enthusiastic and well-organized individual to oversee front desk operations and serve as the receptionist and brand ambassador for our esteemed plastic surgery team. The ideal candidate should be meticulous, self-driven, capable of excelling both independently and within a collaborative setting, and proficient in juggling multiple tasks. Our team is dedicated to providing the utmost quality of care to our patients, making prior experience in public-facing roles essential. The perfect candidate will exhibit exceptional written and verbal communication skills, along with advanced computer proficiency. A positive and professional demeanor is a must. While a minimum of 2 years of experience in a medical setting is preferred, we are open to considering candidates with a service-oriented background.

The Front Office Coordinator is the practice's first impression and embodies our brand promise. This individual is responsible for skillfully directing incoming phone calls to the appropriate departments, greeting patients, overseeing front desk activities, and guaranteeing the implementation of defined patient communication and organizational work processes.

Responsibilities:

· Checking patients in and out for appointments.

· Collecting any money due prior to or after the appointment.

· Answering phones and scheduling patients or routing calls to appropriate staff.

· Distribute all incoming mail and faxes.

· Upload patient photos.

· Confirm all appointments via telephone.

· Must be technically savvy and effectively use electronic medical record systems.

· Effectively manage front office duties while assisting other areas of the office to support and excel in the practice.

· Accomplish all assigned tasks in a timely and trustworthy manner with consistent results.

Hours: Monday - Friday, 40 hours a week

Requirements: High School Diploma or equivalent. Experience in a medical office is required. Previous experience in aesthetics or plastic surgery is a bonus!

We are in search of a candidate who can effectively and warmly convey information in all forms of communication, including telephone communications, in-person, and all electronic messages. Exceptional communication skills, along with social intelligence, are indispensable. A positive, proactive attitude, along with an openness to coaching, is highly regarded. Demonstrating a consistent history of strong work ethics and reliability is crucial. Punctuality is a non-negotiable requirement, and professional attire and presentation are expected. The ability to navigate through demanding and busy periods with grace and composure is also a fundamental necessity. A self-starter mindset, coupled with a dedication to continuous learning and personal growth, is encouraged. Furthermore, meticulous attention to detail, strong organizational skills, and the ability to adhere to established processes are essential.

PLEASE SUBMIT A COVER LETTER, RESUME AND 3 REFERENCES TO BE CONSIDERED FOR THIS POSITION.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Medical office: 2 years (Required)
• Customer service: 3 years (Required)

Ability to Commute:

• Portland, OR 97209 (Required)

Work Location: In person

Salary : $25 - $28