What are the responsibilities and job description for the Bilingual Receptionist/File Clerk position at Portland Immigration Law LLC?
Portland Immigration Law is hiring a full-time, in-office bilingual receptionist/file clerk.
Our clients include asylum seekers, families working to reunite, couples building their lives together, and businesses hiring talent from around the world. This role is often the first point of contact for our clients, so we are looking for someone who is reliable, organized, kind, and comfortable communicating with people who may be going through stressful or difficult circumstances.
Professional working proficiency in English and Spanish is required. Experience as a receptionist, administrative assistant, or in immigration law is appreciated but not required.
Responsibilities:
- Answer phone calls from current and potential clients in English and Spanish or Russian
- Greet visitors at street level and bring them up to our suite
- Help create a welcoming office environment for clients and guests
- Process incoming mail
- Scan and organize client documents
- Prepare filings for shipping through FedEx and USPS
- Order office groceries and supplies
- Keep shared office and kitchen areas tidy
- Enter calendar deadlines under attorney or staff supervision
- Assist with other administrative and file clerk tasks as needed
We are looking for someone with:
- Strong phone skills
- Excellent written and verbal communication
- Reliability, honesty, and good judgment
- Careful attention to detail
- Strong organizational skills
- Comfort using email, Google Docs, chat, and other office software
- Willingness to learn immigration law office procedures
This is an in-office position in downtown Portland. We offer paid time off, 401(k) matching, good coffee and tea, and a comfortable office environment with access to an exercise room and shower.