What are the responsibilities and job description for the Resource Scheduler- Permitting Coordination position at Portland General Electric?
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
Resource Scheduler- Permitting Coordination
Job Function Summary: Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.
Resource Scheduler/6780
Grade 5/EX
P1 – Entry
Career Level Summary
Prerequisite Decides which right of way and permitting is required for each job. Submits appropriate requests for permits and rights of way. Ensures notifications meet regulatory and policy requirements. Determines optimal timing for prerequisite activities for each job. Researches issues and determines which to escalate. May do field visits to review work performed and determine whether it matches permitting requirements; may work with customers and other departments to resolve related issues.
Dispatch Reviews and prioritizes work orders. Plans, schedules and dispatches PGE and contract crews. Monitors job progress and identifies and resolves issues. Schedules special equipment and ensures crews have what is needed to complete work orders. Identifies potential issues and determines what to escalate.
Planning/Scheduling Monitors system queues and works with stakeholders to develop one- to two-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides what requires escalation. Schedules shorter-cycle work with no to low complexity prerequisite and/or equipment requirements.
Outages Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.
Compliance Ensures all work activities comply with regulatory and policy requirements. Provides data and information for required compliance reviews.
Reporting Responds to data requests. Determines best way for obtaining and synthesizing data from multiple sources. Develops and runs reports.
Process Documents new processes and updates existing processes.
Consultation/Leadership Responds to questions related to day-to-day work.
Education
Requires a bachelor’s degree in engineering, business, finance or other related field or equivalent experience.
Experience
Typically one year of experience in utility distribution operations.
Functional Competencies
Working knowledge of distribution system
Working knowledge of systems used in department
Basic knowledge of laws and regulations related to utility operations
Basic knowledge of the fundamentals of electricity
Basic knowledge of PGE’s geographic territory
Basic knowledge of collective bargaining agreements
General Competencies
Intermediate analytical thinking skills
Basic project management skills
Basic conflict management skills
Intermediate customer focus skills
Intermediate interpersonal skills
Working organization and prioritization skills
Intermediate problem-solving skills
Working written and oral communication skills
Cognitive Level
Intermediate:
Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
Cognitive
☒ Ability to adhere to set response times, deadlines and time-sensitive tasks
☒ Ability to follow accuracy standards
☒ Ability to follow through on decision-making tasks
☒ Ability to interact effectively and collaboratively within a team environment
☒ Ability to communicate and problem solve when under stress
☒ Ability to respond and adapt to frequent change
☒ Ability to accept and demonstrate self-awareness when provided constructive feedback
☒ Ability to discern feedback and acknowledge ownership of areas of improvement
☒ Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
☒ Ability to successfully collaborate with peers, managers and others within the organization
☒ Demonstrates sound memory
☒ Ability to process new information to be applied consistently to work tasks
Schedule/ Attendance
☐ Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule [typically for nonexempt positions, although some exempt positions may have an established start/stop time]
☒ Ability to work long hours
☒ Ability to work a variable schedule
☒ Ability to report to work and perform work during periods of severe inclement weather
☒ Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance [for part-time positions, change to part-time attendance]
☒ Ability to work shift schedule [occasionally due to outages]
☒ Ability to work on-call schedule [occasionally due to outages]
Physical Capabilities
☐ Does the job require a valid driver’s license?
☐ No
☒ Yes
☒ Driving/travel/commute
☐ Daily within service territory
☒ Frequently (at least once a week or more)
☐ Occasionally (one to two times a month or less)
☐ Overnight inside/outside the service territory
☐ Frequently (at least once a week or more)
☐ Occasionally (one to two times a month or less)
☒ Computer use (use computer regularly for entire work shift)
☐ Lifting/pushing/pulling (check appropriate weight):
☒ Up to 10 lb
☐ Up to 50 lb
☐ More than 50 lb
☐ Carrying (check appropriate weight):
☒ Up to 10 lb
☐ Up to 50 lb
☐ More than 50 lb
☐ Unstable surfaces requiring balance (i.e., moving equipment, boats); check all that apply:
☐ Elevated areas (i.e., catwalks, roofs and high buildings)
☐ Confined spaces
☐ Walking distances and surfaces (long distances and over rough, uneven or rocky surfaces)
☐ Stairs (over 10 steps)
☐ Ladders (over 10 rungs)
Environment - Indoor/Outdoor
☒ Office environment
☐ Plant environment
☒ Field environment
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.
Resource Scheduler- Permitting Coordination
Job Function Summary: Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.
Resource Scheduler/6780
Grade 5/EX
P1 – Entry
Career Level Summary
- Performs first-tier professional-level assignments that require theoretical knowledge and application of principles and concepts
- Typically requires a related college or university degree or the equivalent work experience. Note: Actual requirements vary by job
- Solves recurring problems by applying advanced knowledge
- Operates independently but also receives ongoing guidance and direction from others
Prerequisite Decides which right of way and permitting is required for each job. Submits appropriate requests for permits and rights of way. Ensures notifications meet regulatory and policy requirements. Determines optimal timing for prerequisite activities for each job. Researches issues and determines which to escalate. May do field visits to review work performed and determine whether it matches permitting requirements; may work with customers and other departments to resolve related issues.
Dispatch Reviews and prioritizes work orders. Plans, schedules and dispatches PGE and contract crews. Monitors job progress and identifies and resolves issues. Schedules special equipment and ensures crews have what is needed to complete work orders. Identifies potential issues and determines what to escalate.
Planning/Scheduling Monitors system queues and works with stakeholders to develop one- to two-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides what requires escalation. Schedules shorter-cycle work with no to low complexity prerequisite and/or equipment requirements.
Outages Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.
Compliance Ensures all work activities comply with regulatory and policy requirements. Provides data and information for required compliance reviews.
Reporting Responds to data requests. Determines best way for obtaining and synthesizing data from multiple sources. Develops and runs reports.
Process Documents new processes and updates existing processes.
Consultation/Leadership Responds to questions related to day-to-day work.
Education
Requires a bachelor’s degree in engineering, business, finance or other related field or equivalent experience.
Experience
Typically one year of experience in utility distribution operations.
Functional Competencies
Working knowledge of distribution system
Working knowledge of systems used in department
Basic knowledge of laws and regulations related to utility operations
Basic knowledge of the fundamentals of electricity
Basic knowledge of PGE’s geographic territory
Basic knowledge of collective bargaining agreements
General Competencies
Intermediate analytical thinking skills
Basic project management skills
Basic conflict management skills
Intermediate customer focus skills
Intermediate interpersonal skills
Working organization and prioritization skills
Intermediate problem-solving skills
Working written and oral communication skills
Cognitive Level
Intermediate:
Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
Cognitive
☒ Ability to adhere to set response times, deadlines and time-sensitive tasks
☒ Ability to follow accuracy standards
☒ Ability to follow through on decision-making tasks
☒ Ability to interact effectively and collaboratively within a team environment
☒ Ability to communicate and problem solve when under stress
☒ Ability to respond and adapt to frequent change
☒ Ability to accept and demonstrate self-awareness when provided constructive feedback
☒ Ability to discern feedback and acknowledge ownership of areas of improvement
☒ Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
☒ Ability to successfully collaborate with peers, managers and others within the organization
☒ Demonstrates sound memory
☒ Ability to process new information to be applied consistently to work tasks
Schedule/ Attendance
☐ Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule [typically for nonexempt positions, although some exempt positions may have an established start/stop time]
☒ Ability to work long hours
☒ Ability to work a variable schedule
☒ Ability to report to work and perform work during periods of severe inclement weather
☒ Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance [for part-time positions, change to part-time attendance]
☒ Ability to work shift schedule [occasionally due to outages]
☒ Ability to work on-call schedule [occasionally due to outages]
Physical Capabilities
☐ Does the job require a valid driver’s license?
☐ No
☒ Yes
☒ Driving/travel/commute
☐ Daily within service territory
☒ Frequently (at least once a week or more)
☐ Occasionally (one to two times a month or less)
☐ Overnight inside/outside the service territory
☐ Frequently (at least once a week or more)
☐ Occasionally (one to two times a month or less)
☒ Computer use (use computer regularly for entire work shift)
☐ Lifting/pushing/pulling (check appropriate weight):
☒ Up to 10 lb
☐ Up to 50 lb
☐ More than 50 lb
☐ Carrying (check appropriate weight):
☒ Up to 10 lb
☐ Up to 50 lb
☐ More than 50 lb
☐ Unstable surfaces requiring balance (i.e., moving equipment, boats); check all that apply:
☐ Elevated areas (i.e., catwalks, roofs and high buildings)
☐ Confined spaces
☐ Walking distances and surfaces (long distances and over rough, uneven or rocky surfaces)
☐ Stairs (over 10 steps)
☐ Ladders (over 10 rungs)
Environment - Indoor/Outdoor
☒ Office environment
☐ Plant environment
☒ Field environment
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.