What are the responsibilities and job description for the Associate Resource Scheduler, Float - Eastern/Central position at Portland General Electric?
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
Associate Resource Scheduler, Float - Eastern/Central
Job Function Summary: Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.
Associate Resource Scheduler/6781
Grade 6/EX
P2 – Intermediate
Career Level Summary
Dispatch Reviews work orders and coordinates work to optimize resources. Plans, schedules and dispatches PGE and contract crews in accordance with overall plan. Coordinates with other departments as needed. Monitors job progress and identifies and resolves issues. Schedules special equipment to optimize resources.
Planning/Scheduling Monitors system queues and works with stakeholders to develop one- to three-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides mitigation, if needed. Schedules work with low to moderate complexity prerequisite and/or equipment requirements. Resolves medium complexity or unexpected scheduling issues.
Outages Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.
Compliance Ensures all work activities comply with regulatory and policy requirements. Responds to compliance review requests. Researches new regulations and determines applicability.
Reporting May analyze data and develop reports.
Process Documents new processes and updates existing processes. Identifies and implements process improvements.
Consultation/Leadership Responds to questions related to area of specialty. May provide instruction to other employees on team.
Education
Requires a bachelor’s degree in engineering, business, finance or other related field or equivalent experience.
Experience
Typically two or more years of experience in utility distribution operations, preferably in dispatch, planning or related field.
Functional Competencies
Intermediate:
Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
Cognitive
Ability to work long hours
Ability to work a variable schedule
Ability to report to work and perform work during periods of severe inclement weather
Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
Ability to work shift schedule [occasionally due to outages]
Ability to work on-call schedule [occasionally due to outages]
Physical Capabilities
Does the job require a valid driver’s license?
☒ Yes
Driving/travel/commute
☒ Frequently (at least once a week or more)
Computer use (use computer regularly for entire work shift)
Lifting/pushing/pulling (check appropriate weight):
☒ Up to 10 lb
Carrying (check appropriate weight):
☒ Up to 10 lb
Environment - Indoor/Outdoor
☒ Office environment
☒ Field environment
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.
Associate Resource Scheduler, Float - Eastern/Central
Job Function Summary: Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.
Associate Resource Scheduler/6781
Grade 6/EX
P2 – Intermediate
Career Level Summary
- Requires expanded professional-level knowledge and experience in own area; incumbents continue to acquire higher-level knowledge and skills
- Expands on high-level knowledge of the company, processes and customers
- Solves a range of more complex problems
- Analyzes possible solutions using advanced knowledge and applying protocols
- Operates independently and receives only a moderate level of guidance and direction
Dispatch Reviews work orders and coordinates work to optimize resources. Plans, schedules and dispatches PGE and contract crews in accordance with overall plan. Coordinates with other departments as needed. Monitors job progress and identifies and resolves issues. Schedules special equipment to optimize resources.
Planning/Scheduling Monitors system queues and works with stakeholders to develop one- to three-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides mitigation, if needed. Schedules work with low to moderate complexity prerequisite and/or equipment requirements. Resolves medium complexity or unexpected scheduling issues.
Outages Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.
Compliance Ensures all work activities comply with regulatory and policy requirements. Responds to compliance review requests. Researches new regulations and determines applicability.
Reporting May analyze data and develop reports.
Process Documents new processes and updates existing processes. Identifies and implements process improvements.
Consultation/Leadership Responds to questions related to area of specialty. May provide instruction to other employees on team.
Education
Requires a bachelor’s degree in engineering, business, finance or other related field or equivalent experience.
Experience
Typically two or more years of experience in utility distribution operations, preferably in dispatch, planning or related field.
Functional Competencies
- Intermediate knowledge of distribution system
- Working knowledge of systems used in department
- Working knowledge of laws and regulations related to utility operations
- Working knowledge of the fundamentals of electricity
- Working knowledge of PGE’s geographic territory
- Working knowledge of collective bargaining agreements
- Intermediate analytical thinking skills
- Working project management skills
- Working conflict management skills
- Intermediate customer focus skills
- Intermediate interpersonal skills
- Intermediate organization and prioritization skills
- Intermediate problem-solving skills
- Intermediate written and oral communication skills
Intermediate:
Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
Cognitive
- Ability to adhere to set response times, deadlines and time-sensitive tasks
- Ability to follow accuracy standards
- Ability to follow through on decision-making tasks
- Ability to interact effectively and collaboratively within a team environment
- Ability to communicate and problem solve when under stress
- Ability to respond and adapt to frequent change
- Ability to accept and demonstrate self-awareness when provided constructive feedback
- Ability to discern feedback and acknowledge ownership of areas of improvement
- Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
- Ability to successfully collaborate with peers, managers and others within the organization
- Demonstrates sound memory
- Ability to process new information to be applied consistently to work tasks
Ability to work long hours
Ability to work a variable schedule
Ability to report to work and perform work during periods of severe inclement weather
Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
Ability to work shift schedule [occasionally due to outages]
Ability to work on-call schedule [occasionally due to outages]
Physical Capabilities
Does the job require a valid driver’s license?
☒ Yes
Driving/travel/commute
☒ Frequently (at least once a week or more)
Computer use (use computer regularly for entire work shift)
Lifting/pushing/pulling (check appropriate weight):
☒ Up to 10 lb
Carrying (check appropriate weight):
☒ Up to 10 lb
Environment - Indoor/Outdoor
☒ Office environment
☒ Field environment
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.