General Manager

Our people are the heart of Portillo’s. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.

Job Responsibilities

• Drive strategic direction for Portillo’s restaurants by executing operational standards and driving business results through people development.

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.

• Meet and exceed financial and profitability goals by managing budgets

• Implement company policies, procedures, and strategies to promote effective local and state health and food safety compliance

• Demonstrate integrity, honesty, restaurant knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and standards of Portillo’s

• Deliver top-notch standards of excellence and hospitality by leading, coaching and developing team members and restaurant leaders

• Responsible for ensuring the execution of all aspects of restaurant operations, including but not limited to sales, profits, facilities, inventory, payroll and scheduling

• Promote the Portillo’s brand in the local community through word-of-mouth and restaurant events

Job Qualifications

• Minimum 3 years of Restaurant General Management in a high volume, fast-paced environment preferred

• Working knowledge of restaurant operations, recruiting, food planning, preparation, sanitation, health standards, and security

• Demonstrated ability to champion hospitality and motivate team members

• Strong leadership skills with a focus on coaching and achieving excellence

• Knowledgeable in all financial aspects of business operations, including labor and all P & L responsibilities

• Current sanitation and B.A.S.S.E.T. alcohol service training a plus

• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests

• High school diploma or equivalent

• Flexibility to work 50 hour weeks, rotating shifts (including nights and weekends), and holidays

• Participation in a discretionary bonus program based on restaurant performance, among other ingredients

• Annual Stock Grant (discretionary)

• Monthly technology reimbursement

• Uniform allowance

• Free shift meals

• Development benefits

• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more

• Counseling and support resources through our Employee Assistance Program (EAP)

You’ll also be eligible for a bun-believable benefits package that includes:

Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan.

• Paid time off

• 401(k) with company match

• Flexible Spending Accounts - healthcare and dependent care

• Beef Stock – our Employee Stock Purchase Plan*

• Voluntary Benefits like critical illness coverage, and identity theft insurance

• Learn more about our benefits here

• Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period