What are the responsibilities and job description for the Front Desk Receptionist position at Portera Rehabilitation?
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activaties.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate and orders are made timeously.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
- 2 years of experience at a healthcare facility in a medical receptionist role.
- Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding.
- Innovative thinker with strong conceptual and problem-solving skills.
- Attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation and communication skills.
- Passionate about healthcare excellence.
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Salary : $15 - $22