What are the responsibilities and job description for the Receptionist position at Porter Tutoring?
Schedule & Hours:
- Evenings required (M-TH 3:00 PM – 8:00 PM)
- Some morning availability preferred (including homeschool support)
Key Responsibilities:
- Serve as the welcoming, friendly face for students and parents in person and over the phone
- Manage scheduling by matching students with the right tutors and coordinating tutor availability
- Communicate with families via phone, email, and text regarding sessions, services, and pricing
- Process payments and maintain accurate client and scheduling records using our CRM (Fresha)
- Create and maintain organized student files and internal systems
- Keep daily operations running smoothly by prioritizing tasks and stepping in where needed
- Support tutor workflow and maintain productivity between sessions
- Assist with light social media, administrative tasks, and office inventory (supplies/snacks)
- Step in to assist with tutoring or homeschool support when needed
What We’re Looking For:
- Friendly, professional, and welcoming personality
- Highly proactive with strong initiative and follow-through
- Excellent organization, attention to detail, and multitasking ability
- Calm under pressure and able to keep things running smoothly during busy times
- Comfortable learning new systems and managing multiple responsibilities
- Team-oriented and able to work closely with the owner to keep priorities on track
- Prior tutoring experience or strong academic background preferred
Training and Support:
- Paid training provided
- Ongoing support to learn systems and expectations
Salary : $12 - $18