What are the responsibilities and job description for the Assistant Warehouse Operations Manager position at Porter Logistics?
Who We Are
Porter Logistics is a rapidly growing 3PL headquartered in Atlanta. In just eight years, we’ve scaled from a two-person startup in a 10,000 sq. ft. building to a team of 50 operating across over one million square feet. We support some of the world’s most recognized brands through exceptional service, high accuracy, and a culture built on ownership, accountability, integrity, and always playing offense.
As we continue to expand, we’re building a leadership bench of highly driven, hands-on operators who thrive in fast-paced environments and want to grow with us.
The Role
The Assistant Operations Manager will serve as the right hand to the Operations Manager for our highest-volume facility. You will help lead daily warehouse operations, support a large team, and ensure the building runs efficiently, safely, and accurately across receiving, inventory, picking, shipping, and client communication.
This is an onsite, full-time position. You will be deeply involved in the day-to-day running of the warehouse and will step in as acting Operations Manager when needed.
This role is perfect for someone who is ready to move up from Warehouse Lead / Supervisor into broader operational responsibility—or a current manager who thrives in a hands-on, high-volume environment.
Key Responsibilities
Daily Warehouse Operations
Porter Logistics is a rapidly growing 3PL headquartered in Atlanta. In just eight years, we’ve scaled from a two-person startup in a 10,000 sq. ft. building to a team of 50 operating across over one million square feet. We support some of the world’s most recognized brands through exceptional service, high accuracy, and a culture built on ownership, accountability, integrity, and always playing offense.
As we continue to expand, we’re building a leadership bench of highly driven, hands-on operators who thrive in fast-paced environments and want to grow with us.
The Role
The Assistant Operations Manager will serve as the right hand to the Operations Manager for our highest-volume facility. You will help lead daily warehouse operations, support a large team, and ensure the building runs efficiently, safely, and accurately across receiving, inventory, picking, shipping, and client communication.
This is an onsite, full-time position. You will be deeply involved in the day-to-day running of the warehouse and will step in as acting Operations Manager when needed.
This role is perfect for someone who is ready to move up from Warehouse Lead / Supervisor into broader operational responsibility—or a current manager who thrives in a hands-on, high-volume environment.
Key Responsibilities
Daily Warehouse Operations
- Assist in managing all warehouse functions including receiving, put-away, replenishment, inventory control, picking, packing, and outbound shipping.
- Monitor workflow across all departments to maintain efficiency, accuracy, and throughput targets.
- Help lead a team of warehouse associates, leads, and forklift operators.
- Support the Operations Manager with coaching, training, performance feedback, and accountability.
- Promote Porter’s core values: team player, integrity, consistency, ownership, thoroughness, and positivity.
- Lead portions of daily shift meetings, communicate priorities, and reinforce expectations.
- Ensure correct product handling, storage, labeling, and documentation.
- Support cycle counts, root-cause analysis of inventory discrepancies, and corrective actions.
- Help maintain 99% inventory accuracy through disciplined process control.
- Assist with scheduling labor based on volume forecasts and staffing needs.
- Monitor productivity and identify opportunities to optimize labor allocation.
- Support new-hire onboarding and continuous cross-training.
- Partner with the Operations Manager to provide timely updates, reporting, and operational support to key clients.
- Investigate issues (mis-picks, damages, delays) and communicate resolutions quickly and professionally.
- Help ensure customers receive accurate, on-time service every day.
- Identify inefficiencies and propose solutions to improve accuracy, speed, and cost control.
- Help document SOPs and implement new processes.
- Support operational readiness for new clients, product lines, or workflows.
- Step in to lead the full operation when the Operations Manager is offsite.
- Provide leadership presence and decision-making authority needed to keep the building running smoothly.
- 2–4 years of warehouse operations experience, ideally in a 3PL or high-volume environment.
- Experience leading teams (Lead, Supervisor, or similar role).
- Strong understanding of WMS systems, RF scanning, and inventory control processes.
- Ability to thrive in a fast-paced environment and pivot quickly as priorities change.
- Strong communication and leadership skills with a focus on accountability and accuracy.
- Hands-on work ethic—willing and able to be on the floor daily with the team.