Head Start Family Liaison (Kirby)

Under the direction of the Site Manager the Family Liaison will provide case management, educational screening, and health services to children in the Head Start program and their families; will create, carry out and monitor the activities designed to implement best practices to promote parent-child engagement. This is a 10-month position.

• A bachelor's degree in social services or a related field is required; masters degree preferred
• 1-2 years of experience in a social service or educational setting

Supervisory Responsibilities

This position does not include any supervisory responsibilities.

Essential Job Functions

Perform according to the standards set forth by the Tennessee Department of Human Services- Child Care Licensing, Porter-Leath, Council on Accreditation, and NAEYC.

Assist with completing the application/enrollment process with participating families with guidance from partners. 

Maintain family/child records and documentation in the Database system.

Assist with providing extensive case management services to families involved in the program to include, including ensuring that enrollees have access to needed services (ex. Child attendance, transportation, housing, etc.).

Ensure all clients enrolled have access to medical care at/or during enrollment. Develop and implement follow-up plans to ensure medical care is obtained and maintained according to program regulations.

Work with parents to promote parent participation/engagement in the delivery of services for their children.

Assist with recruitment of families with children ages six (6) weeks to five (5) years old.  

Provide information to the community about the program to recruit for eligible families and maintain enrollment.

Assists with the completion of the Family Outcome Assessment (FOA/FPA) and ensures regular follow-up toward effective outcomes as outlined in the Parent, Family, and Community Engagement Framework.

Completion of professional, accurate, and thorough family contact notes in the Database system.

Coordinate and assist parents in planning monthly parent meetings and activities.

Provide referrals and/or assist participants in locating/enrolling in life skills training classes/workshops that will meet their particular needs in the areas of job readiness, career development, budgeting, credit counseling, conflict resolution, leadership skills, community advocacy, GED, etc.

Assist with the coordination or 45/90-day health screenings when required by the partner.  

Assist with the completion of monthly reporting of (i.e. attendance,FOA/FPA).

Assist with the educational screenings within the first 30 days of enrollment. 

Make home visits to participating children/families as needed.

Keep Management informed of programmatic issues in a timely and concise manner.

Perform research/study to remain current on early childhood education trends and the needs of children at risk for services to families.

Contribute to team effort by performing other duties as assigned.  

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use their hands to finger/handle/feel. Occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required: close and color vision. Work in a non-smoking environment.

Special Conditions

Maintain a valid driver's license with a good driving record with appropriate level of insurance.

NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Revised 2024.