What are the responsibilities and job description for the Cable Technician/Installer position at Porter Installations?
Fiber Installation TechnicianJoin One of Northern Illinois' Leading Telecommunications ContractorsBuild Your Career with Porter Installations
Since 2000, Porter Installations has been dedicated to delivering exceptional telecommunications services throughout Northern Illinois. With decades of experience and a reputation built on quality, professionalism, and customer satisfaction, we have become a trusted installation partner for residential and commercial customers.
Headquartered in Rockford, Illinois, Porter Installations continues to grow by investing in our employees, technology, and customer experience. Our technicians receive the tools, training, and support needed to succeed while enjoying excellent benefits, advancement opportunities, and a team-oriented culture.
If you're motivated, enjoy working outdoors, solving problems, and providing outstanding customer service, we'd love to have you on our team.
What You'll Do
As a Fiber Installation Technician, you'll be responsible for delivering industry-leading installation and repair services while creating an exceptional customer experience.
Responsibilities include:
- Install, activate, troubleshoot, and repair fiber optic, internet, television, telephone, and Wi-Fi services.
- Configure customer equipment and educate customers on its operation.
- Perform residential and commercial installations according to company quality standards.
- Diagnose service issues and complete repairs efficiently.
- Ensure every installation meets company and customer expectations.
- Maintain a clean, safe, and organized company vehicle and work area.
- Communicate professionally with customers, dispatch, supervisors, and fellow technicians.
- Accurately complete required documentation using company software and mobile applications.
- Follow all company safety policies and industry best practices.
What We're Looking For
Successful candidates are dependable, customer-focused professionals who take pride in their work.
Qualifications include:
- Valid driver's license with a clean driving record.
- Minimum of two years of driving experience.
- Must be at least 21 years of age.
- Ability to pass a background check and drug screening.
- Excellent communication and customer service skills.
- Strong troubleshooting and problem-solving abilities.
- Ability to work independently while remaining a team player.
- Previous telecommunications, cable, internet, electrical, or construction experience is preferred but not required.
- High school diploma or GED is preferred but not required.
Physical Requirements
This is an active, hands-on position requiring:
- Ability to lift up to 100 pounds.
- Ability to safely carry and operate a 28-foot extension ladder.
- Working outdoors in all weather conditions.
- Frequent climbing, walking, kneeling, bending, crouching, and driving throughout the day.
Why Join Porter Installations?
We believe great employees deserve great benefits.
We Offer
- Competitive Pay
- Monthly Performance Bonuses
- Company Vehicle
- Paid Vacation
- Medical, Dental, Vision, and Life Insurance
- 401(k) with Company Match
- Paid Training
- Professional Development
- Career Advancement Opportunities
- Supportive Team Environment
- Consistent, Year-Round Work
Schedule
- Typical Hours: 7:00 AM – 7:00 PM
- Weekend availability is required.
- Work is performed at customer locations throughout Northern Illinois.
- This is an on-site position; remote work is not available.
Everyone Is Encouraged to Apply
Porter Installations welcomes applicants from diverse backgrounds, including:
- Individuals beginning their careers
- Experienced technicians
- Applicants returning to the workforce
- Candidates with employment gaps
- Fair Chance applicants, in accordance with applicable hiring practices
Whether you're an experienced fiber technician or looking to start a rewarding career in telecommunications, Porter Installations offers the training, support, and opportunity to help you succeed.
Start Your Career Today
Join a company that values professionalism, integrity, safety, and teamwork while providing opportunities for long-term growth and success.
Apply today at www.porterinstallations.com and become part of the Porter Installations team.
Job Type: Full-time
Pay: $43,411.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: On the road
Salary : $43,411 - $55,000