Demo

Direct Care Supervisor, Medical Assistant 6a-630p

Porter Hills Village
Grand Rapids, MI Full Time
POSTED ON 10/10/2026
AVAILABLE BEFORE 2/7/2027

Description


Schedule: 36 Hours per week | 6a - 6:30p | Three shifts per week | Every 3rd weekend and yearly holiday rotation | No scheduling mandation
Shift Premium: Weekend (Fri 11:00 pm - Sun 10:59 pm) $ 0.50
Department: Porter Hills Village | Assisted Living & Memory Care

The Medical Assistant (Direct Care Supervisor) is a hands-on leader who plays an essential role in supporting our RCA's and Med Tech's. This position combines strong leadership with medical assistant experience to supervise and train our staff, support residents’ daily needs, and promote a safe, respectful, and engaging community. With a genuine passion for working with the senior population, the Direct Care Supervisor ensures that our staff and residents are supported.


Key Responsibilities


Clinical Support:
  • Conduct lab draws as ordered.
  • Administer treatments, injections, or medications as ordered and in accordance with state law.
  • Respond to emergency calls from residents.
  • Process and implement medication orders from physicians or nurse practitioners.
  • Maintain communication with families and physicians regarding changes in resident care or medication.
  • Perform clinical and administrative duties.
Supervisory Duties:
  • Provide clinical guidance to Resident Care Assistants and Medication Technicians.
  • Oversee and assist RCAs and MTs with daily responsibilities, ensuring staff demonstrate competence and compassion.
  • Offer continuous coaching, training, and mentoring to care staff.
  • Participate in employee performance evaluations and provide ongoing feedback.
  • Support onboarding and orientation of new hires.
  • Collaborate with leadership to ensure appropriate staffing coverage, including reassigning staff to meet resident needs.
  • Serve as a resource and participate in staff and monthly supervisor meetings.
Resident Support:
  • Ensure all documentation is accurate, descriptive, and reflective of the care provided and the resident’s response.
  • Collaborate with the interdisciplinary team to support resident well-being and ensure regulatory compliance.
  • Promote each resident’s autonomy and dignity, maintaining respectful and sensitive communication.
The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.


Skills, Knowledge and Expertise


  • Hands-on experience with injections and wound care.
  • 1 year of experience with lab draws or possession of a Certified Phlebotomy Technician (CPT) certification.
  • Ability to pass a competency evaluation conducted by an RN Instructor/Trainer.
  • Minimum of 2 years of experience as a Resident Care Assistant, Med Tech, or equivalent role in a healthcare setting, required.
  • Current CPR and First Aid certification, required.
  • Previous experience working with older adults, preferred.
  • Background in a supervisory or lead role within a fast-paced healthcare environment, preferred.
  • Medical Assistant Certificate (MA) from an accredited institution, preferred.
  • Ability to lift and move objects up to 35 pounds without assistance.

Benefits


  • Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
  • Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
  • Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
  • Retirement Savings Plan – Secure your future with employer contributions.
  • Daily Pay –Instantly transfer your daily earnings.
  • Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
  • Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
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About Brio Living Services

Brio Living Services is dedicated to enriching the lives of seniors through exceptional, faith-based, nonprofit senior living communities. Offering a full continuum of care, including independent living, assisted living, skilled nursing, rehabilitation, and memory care, Brio provides maintenance-free lifestyles and personalized support to meet residents' evolving needs. With a focus on wellness, connection, and vibrant aging, Brio empowers residents to pursue their interests, build meaningful relationships, and thrive in welcoming communities.
Brio Living Services does not use artificial intelligence (AI) to make employment decisions. All applications and resumes are reviewed by members of our hiring team, and human oversight remains an essential part of the recruitment process. AI may be used only to assist with administrative tasks, such as organizing information, summarizing reviewed materials, and collecting notes.
Brio Living Services is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at loveyourcareer@mybrio.org. Language assistance may also be available for applicants who require support in a language other than English. Please reach out so we can discuss your needs and available resources.
Brio Living Services is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, or any other protected status under applicable federal, state, or local laws.

Salary : $120

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