What are the responsibilities and job description for the Communication Technician -911 Dispatcher position at Portage County?
JOB REQUIREMENTS: Portage County currently has a rewarding opportunity
as a Communication Technician within the Sheriff\'s Office. Our mission:
As Portage County Communication Technicians, we are comprised of people
dedicated to preserving the value of life of all citizens, our diverse
community, their property, and environment; providing the best possible
emergency and non-emergency communications in a caring, professional
manner. 2026 pay range starts at \$25.09 / hr Job Duties Include: The
Communication Center answers 10 emergent 911 phone lines, 9 non-emergent
phone lines, monitors over 20 radio channels, pages Fire, EMS, Medical
Examiner, sets off weather sirens and creates and sends community alert
emergent and non-emergent notifications. Dispatch services are provided
for Portage County Sheriff\'s Office, Stevens Point and Plover Police
Departments as well as 33 EMS and Fire Agencies and many other agencies
in Portage County. Additional duties include; researching information
for Deputies, Officers and Detectives for all three law enforcement
agencies, along with UWSP Police, entering warrants for five law
enforcement agencies, entering missing persons, stolen vehicles or
properties for four law enforcement agencies, entering restraining
orders. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: One or more of
the following preferred: -Six months or more experience in emergency
dispatch or related law enforcement -One year work experience or four
years of volunteer fire, ambulance, rescue experience -Six months or
more experience in customer service and/or in a call center environment
primarily involved direct voice broadcasting to send and receive
messages associated with military police and emergency equipment
multi-listen, good active listening skills is a must -Quick decision
making skills and ability to prioritize emergency situations -Computer
skills with the ability to use multiple screens -Good customer service
skills and the ability to work as a team -Ability to handle high stress
situations; sometimes for hours at a time during high call volume
situations -Ability to visualize the information given and to think
outside the box -Must be detailed oriented \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply In Person: Portage County Human Resources 1462
Strongs Ave. Stevens Point, WI 54481 Apply Online: www.co.portage.wi.us
Other: You may also call 715-346-1327 to have an application mailed to
you.
as a Communication Technician within the Sheriff\'s Office. Our mission:
As Portage County Communication Technicians, we are comprised of people
dedicated to preserving the value of life of all citizens, our diverse
community, their property, and environment; providing the best possible
emergency and non-emergency communications in a caring, professional
manner. 2026 pay range starts at \$25.09 / hr Job Duties Include: The
Communication Center answers 10 emergent 911 phone lines, 9 non-emergent
phone lines, monitors over 20 radio channels, pages Fire, EMS, Medical
Examiner, sets off weather sirens and creates and sends community alert
emergent and non-emergent notifications. Dispatch services are provided
for Portage County Sheriff\'s Office, Stevens Point and Plover Police
Departments as well as 33 EMS and Fire Agencies and many other agencies
in Portage County. Additional duties include; researching information
for Deputies, Officers and Detectives for all three law enforcement
agencies, along with UWSP Police, entering warrants for five law
enforcement agencies, entering missing persons, stolen vehicles or
properties for four law enforcement agencies, entering restraining
orders. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: One or more of
the following preferred: -Six months or more experience in emergency
dispatch or related law enforcement -One year work experience or four
years of volunteer fire, ambulance, rescue experience -Six months or
more experience in customer service and/or in a call center environment
- Public Safety Communications Dispatch diploma from an accredited
primarily involved direct voice broadcasting to send and receive
messages associated with military police and emergency equipment
- Information technology experience Critical skills to have to be
multi-listen, good active listening skills is a must -Quick decision
making skills and ability to prioritize emergency situations -Computer
skills with the ability to use multiple screens -Good customer service
skills and the ability to work as a team -Ability to handle high stress
situations; sometimes for hours at a time during high call volume
situations -Ability to visualize the information given and to think
outside the box -Must be detailed oriented \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply In Person: Portage County Human Resources 1462
Strongs Ave. Stevens Point, WI 54481 Apply Online: www.co.portage.wi.us
Other: You may also call 715-346-1327 to have an application mailed to
you.
Salary : $25