What are the responsibilities and job description for the Communication Technician-911 Dispatcher position at Portage County?
JOB REQUIREMENTS: As a Communication Technician, you\'ll be part of a
dedicated team committed to: Preserving life and property Serving our
diverse community with care and professionalism Delivering the best
emergency and non-emergency communications Job Duties Include: The
Communication Center answers 10 emergent 911 phone lines, 9 non-emergent
phone lines, monitors over 20 radio channels, pages Fire, EMS, Medical
Examiner, sets off weather sirens and creates and sends community alert
emergent and non-emergent notifications. Dispatch services are provided
for Portage County Sheriff\'s Office, Stevens Point and Plover Police
Departments as well as 33 EMS and Fire Agencies and many other agencies
in Portage County. Additional duties include; researching information
for Deputies, Officers and Detectives for all three law enforcement
agencies, along with UWSP Police, entering warrants for five law
enforcement agencies, entering missing persons, stolen vehicles or
properties for four law enforcement agencies, entering restraining
orders. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: -Must be 18
years old and a US Citizen -No felony convictions unless pardoned by the
Governor One or more of the following preferred: -Six months or more
experience in emergency dispatch or related law enforcement -One year
work experience or four years of volunteer fire, ambulance, rescue
experience -Six months or more experience in customer service and/or in
a call center environment -Public Safety Communications Dispatch diploma
from an accredited Technical school -One year military communications
experience that primarily involved direct voice broadcasting to send and
receive messages associated with military police and emergency equipment
multi-listen, good active listening skills is a must -Quick decision
making skills and ability to prioritize emergency situations -Computer
skills with the ability to use multiple screens -Good customer service
skills and the ability to work as a team -Ability to handle high stress
situations; sometimes for hours at a time during high call volume
situations -Ability to visualize the information given and to think
outside the box -Must be detailed oriented \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply In Person: Portage County Human Resources 1462
Strongs Ave. Stevens Point, WI 54481 Apply Online: www.co.portage.wi.gov
Other: You may also call 715-346-1327 to have an application mailed to
you.
dedicated team committed to: Preserving life and property Serving our
diverse community with care and professionalism Delivering the best
emergency and non-emergency communications Job Duties Include: The
Communication Center answers 10 emergent 911 phone lines, 9 non-emergent
phone lines, monitors over 20 radio channels, pages Fire, EMS, Medical
Examiner, sets off weather sirens and creates and sends community alert
emergent and non-emergent notifications. Dispatch services are provided
for Portage County Sheriff\'s Office, Stevens Point and Plover Police
Departments as well as 33 EMS and Fire Agencies and many other agencies
in Portage County. Additional duties include; researching information
for Deputies, Officers and Detectives for all three law enforcement
agencies, along with UWSP Police, entering warrants for five law
enforcement agencies, entering missing persons, stolen vehicles or
properties for four law enforcement agencies, entering restraining
orders. \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: -Must be 18
years old and a US Citizen -No felony convictions unless pardoned by the
Governor One or more of the following preferred: -Six months or more
experience in emergency dispatch or related law enforcement -One year
work experience or four years of volunteer fire, ambulance, rescue
experience -Six months or more experience in customer service and/or in
a call center environment -Public Safety Communications Dispatch diploma
from an accredited Technical school -One year military communications
experience that primarily involved direct voice broadcasting to send and
receive messages associated with military police and emergency equipment
- Information technology experience Critical skills to have to be
multi-listen, good active listening skills is a must -Quick decision
making skills and ability to prioritize emergency situations -Computer
skills with the ability to use multiple screens -Good customer service
skills and the ability to work as a team -Ability to handle high stress
situations; sometimes for hours at a time during high call volume
situations -Ability to visualize the information given and to think
outside the box -Must be detailed oriented \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply In Person: Portage County Human Resources 1462
Strongs Ave. Stevens Point, WI 54481 Apply Online: www.co.portage.wi.gov
Other: You may also call 715-346-1327 to have an application mailed to
you.