What are the responsibilities and job description for the Hydro Excavation Operations Manager position at Porta Kleen?
JOB FUNCTION:
This position is responsible for the achievement of proper operational goals (safety, quality, production metrics, and training) through construction site visits and reporting back to the Division Manager as well as the Br. Managers
ESSENTIAL FUNCTIONS:
1. Ensuring all employees follow proper safety and job site procedures. Ensure safety observation program is being maintained.
2. Coordinates daily and weekend work schedules with Division Manager. Communicates with Logistics, Operations and Training to achieve desired goals.
3. Contributes to the operational cost reduction effort by instructing subordinates in the most efficient use of production machines and materials.
4. Complete administrative tasks such as status reports, safety and training logs, etc.
5. Maintains effective communication with the customer to ensure we are meeting or beating expectations in the field and report that communication to corporate.
6. Responsible for monitoring the quality of the hydro excavation fleet while onsite.
7. Manages the operational activities including, trouble shooting of equipment and oversite of the maintenance program.
8. Makes sure proper housekeeping standards are being met.
9. Conducts a weekly meeting to go over quality matrix, safety observations, and other issues.
10. Perform other duties as directed.
ADDITIONAL RESPONSIBILITIES:
1. Has daily communication with the Division and Branch Manager for the proper area.
2. Due to the nature of the business, long non-traditional hours are required as a regular part of the job.
3. Has the authority to make unsupervised decisions consistent with the scope of responsibilities.
4. Coordinates with Br. Managers their schedule and when they will b working in that area.
5. Specialized training as need for the respective customer or job.
KEY BEHAVIORS:
1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
QUALIFICATIONS:
1. Bachelors or Associates degree in Business Management with an emphasis in construction. (Or equivalent experience)
2. 5-10 years of operations management in a fast pace and growth oriented industrial organization.
3. Ability to lead and motivate a diverse workforce.
4. Professional oral and written interpersonal communication.
5. Understanding of safety and training requirements such as OSHA, CPR, First Aid etc.
6. Must be self-driven with the ability to make quality decisions as circumstances warrant.
