Temporary / Seasonal Parking Enforcement Worker

JOB SUMMARY:

Patrol assigned Port of Hood River Waterfront areas, including Port-owned public parking lots and streets to support and enforce the Port’s paid parking program. This position helps ensure compliance with parking regulations by educating the public, monitoring parking activity and issuing citations for violations as necessary.

ESSENTIAL DUTIES:

• Patrol an assigned area by vehicle or on foot to monitor public compliance with Port parking regulations.
• Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held mobile devices.
• Issue citations for illegally parked vehicles.
• Maintain assigned equipment and supplies, such as hand-held citation mobile devices, citation books, rain gear, and street cones.
• Observe and report hazardous conditions, such as missing signs, and street markings that need to be repainted.
• Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
• Put out and take down Lot Full signs at Event Site and Hook when lots are full.
• Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
• Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
• Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
• Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.

NON-ESSENTIAL DUTIES:

• May perform duties of assisting Maintenance Staff as needed.
• Monitor Guest Dock, keep log of vessel registrations.

SUPERVISION:

The Parking Enforcement Worker works under general supervision of the Waterfront Manager for day-to-day activities and direction. The Waterfront Manager provides the annual review with feedback from staff. Assignments may vary given workload and business needs or as requested by the Waterfront Parking department management. New or unusual assignments or situations receive guidance from Waterfront Parking management. Guidance is communicated orally and/or in writing, and results are reviewed for accuracy and to assure use of proper methods.

SUPERVISORY RESPONSIBILITIES:

• This position is non-supervisory.

MINIMUM QUALIFICATIONS:

• Education: A High School Diploma or equivalent is preferred.
• Experience: Previous experience in customer service, public interaction, parking enforcement or related field preferred.
• Approvals: Pass pre-employment background check
• Certifications: Valid driver’s license required.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES:

• Must be able to accept and carry out basic instructions with minimal supervision.
• Ability to effectively communicate with the public, co-workers, supervisors and subordinates.
• Ability to apply logic and reasoning to situation without clear guidelines.
• Ability to understand and follow directions, effectively adjust to changing priorities, problem solve and multi-task, be decisive in taking actions and making decisions.
• Ability to maintain a professional and respectful working environment.

WORK ENVIRONMENT:

Typically work is done outdoors on Port properties and in various weather conditions May - September.

PHYSICAL DEMANDS:

Requires strength and mobility for walking and standing for long periods of time.

RELATIONSHIP WITH OTHERS:

The Parking Enforcement Worker has regular in-person contact with employees of other departments, customers, or vendors to exchange information. Contact with external customers typically involves clarifying information, resolving concerns, and increasing awareness about parking policies. Communication may be both oral and written.

Pay: $19.00 - $24.00 per hour

People with a criminal record are encouraged to apply

Application Question(s):

• Please confirm that you have reviewed the full job description on the Port of Hood River website and that you have submitted all required application materials (Port application, resume, and cover letter).

Work Location: In person

Salary : $19 - $24