What are the responsibilities and job description for the F&B Banquet Houseperson position at PORT MADISON ENTERPRISES FAMILY?
PORT MADISON ENTERPRISES
SUQUAMISH CLEARWATER CASINO RESORT
F&B- Houseperson
General Position Summary:
Responsible for achieving and maintaining an exceptional level of cleanliness throughout the meeting rooms
Essential Functions/Major Responsibilities:
- Approaches all guest encounters utilizing the spectacular service standards
- Responsible to perform labor intensive room set-up consistent with the details outlined in the banquet event order
- Cleans furniture, fixtures and equipment located in the meeting room spaces
- Prepares table to include linen, banquet and bar equipment and is responsible for chair placement
- Assists in placement of dance floor, staging and assorted presentation requirements
- Immediately notifies management of damage or potentially hazardous situations in an effort to minimize guest incidents
Secondary Functions:
- May assist in room preparation to include vacuuming, sweeping and dusting
- May be asked to assist in the organization of linen, glassware etc.
- Effectively manages time in an effort to stay within the event schedule
- Maintains confidentiality of all guests
- Other duties as assigned
Specific Job Skills:
- Ability to follow directions
- Demonstrate excellent verbal and written communication skills
- Ability to problem-solve, handle stressful situations and make good decisions and meet dead lines
- Ability to act professionally with difficult situations and people
- Ability to function in a team-orientated environment and work independently
- Food Handler Card
Education and/or Experience:
High School diploma or GED desired.
Job Conditions:
Working conditions include working in a warehouse, indoor meeting space and outside event venues. Other working conditions may include working with others, frequent interruptions, and working evenings and/or weekends. Working in a smoke-filled environment may be necessary. Other conditions include working alone with frequent interruptions.
Physical Requirements:
Ability to lift 75 lbs. while standing, twisting, pushing/pulling or bending. Manual and finger dexterity is required to perform duties and may involve standing, sitting, bending, kneeling for extended periods of time and will include reaching with arms and hands.