What are the responsibilities and job description for the Technical Enablement Manager position at Port.io?
At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.
We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
About the Position:
We’re looking for a passionate and structured Technical Enablement Manager to join our team. In this role, you’ll design, deliver, and scale enablement programs that empower customers, partners, and internal teams to succeed with Port. You’ll own the creation of technical content, training frameworks, and certification programs that accelerate adoption and ensure long-term customer success.
This role is perfect for someone who loves simplifying complex technical concepts, has a knack for teaching, and thrives in building structured programs in fast-growing environments.
About Your Day-to Day:
You’ll collaborate closely with Customer Success, Product, Engineering, and Sales teams. Your work will ensure Port’s ecosystem, customers, partners, and internal teams, has the knowledge and resources to thrive.
Requirements:
Requirements:
We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
About the Position:
We’re looking for a passionate and structured Technical Enablement Manager to join our team. In this role, you’ll design, deliver, and scale enablement programs that empower customers, partners, and internal teams to succeed with Port. You’ll own the creation of technical content, training frameworks, and certification programs that accelerate adoption and ensure long-term customer success.
This role is perfect for someone who loves simplifying complex technical concepts, has a knack for teaching, and thrives in building structured programs in fast-growing environments.
About Your Day-to Day:
- Design and deliver enablement programs: Build and scale technical training for customers, partners, and internal teams.
- Create impactful content: Develop documentation, tutorials, workshops, and e-learning modules that drive knowledge retention and adoption.
- Support customer onboarding: Partner with Customer Success and Sales Engineering to ensure customers get up to speed quickly and effectively.
- Enable the field: Provide ongoing enablement to Sales, SEs, and Customer Success teams to strengthen product knowledge and customer conversations.
- Standardize learning: Build certification programs and structured learning paths to validate and deepen expertise.
- Gather feedback: Continuously collect input from learners and stakeholders to optimize programs and materials.
You’ll collaborate closely with Customer Success, Product, Engineering, and Sales teams. Your work will ensure Port’s ecosystem, customers, partners, and internal teams, has the knowledge and resources to thrive.
Requirements:
Requirements:
- 5-7 years of experience in technical enablement, training, or solution engineering roles, ideally in a SaaS environment.
- Strong ability to simplify complex technical topics and translate them into engaging learning materials.
- Experience building training content (presentations, workshops, videos, e-learning modules, or documentation).
- Strong organizational skills and ability to manage multiple programs simultaneously.
- Hands-on technical background in DevOps, Cloud, or Developer Tooling environments.
- Ability to work hybrid (3x a week) from of our Boston or Austin office.
- Experience with Learning Management Systems (LMS) and e-learning tools.
- Familiarity with Kubernetes, Terraform, and major cloud platforms (AWS, GCP, Azure).
- Previous experience designing certification programs.
- Background in high-growth SaaS startups.