What are the responsibilities and job description for the Head of Community position at Port.io?
About Port:
At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.
We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.
By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
Role Overview:
We are looking for a Head of Community to grow and lead Port’s customer community, build advocacy programs, and strengthen our brand presence. This is a strategic and hands-on role that bridges marketing, product, and customer success, aimed at turning our customers into engaged ambassadors while creating impactful, measurable community programs.
Key Responsibilities:
At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.
We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.
By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.
As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.
Role Overview:
We are looking for a Head of Community to grow and lead Port’s customer community, build advocacy programs, and strengthen our brand presence. This is a strategic and hands-on role that bridges marketing, product, and customer success, aimed at turning our customers into engaged ambassadors while creating impactful, measurable community programs.
Key Responsibilities:
- Lead and grow Port’s global community, creating an active, engaging, and impactful environment
- Build and run an Advocacy Program to turn customers into brand ambassadors: create content, answer questions, and foster engagement
- Manage community content and communications across channels, including social media, webinars, and other initiatives
- Plan, initiate, and run meetups and events, turning them into regular, branded experiences
- Partner with other companies and communities to leverage joint opportunities
- Collaborate with Marketing, Product, and Customer Success teams to strengthen brand awareness and influence business outcomes
- Define and track KPIs such as reach, engagement, mentions, traffic, and lead generation
- Provide strategic guidance, project management, and hands-on execution
- 10 years of experience in community management, technical marketing, or related fields
- Proven experience in managing communities, advocacy programs, or customer engagement initiatives, ideally in the Dev Tools space
- Strategic thinking with leadership and managerial experience
- Strong communication skills, fluent English, with an ability to engage both technical and non-technical audiences
- Creativity and a results-driven mindset
- Experience in organizing events, meetups, or workshops
- Comfortable working cross-functionally with multiple teams