Benefits Operations and Systems Supervisor

Benefits Operations and Systems Supervisor Job ID: 64397 Department: Human Resources Location: New York, NY Description About the Role Great opportunity for a Benefits HRIS professional to lead a cross-functional team to deliver key agency programs. The Benefits Operations and Systems Supervisor will lead a benefits administration team to successfully deploy critical benefits projects which are time sensitive and have high employee impact. Such projects include, however not limited to, leading open enrollment, coordinating all audit projects (internal and external auditors), new program implementations, and Benefits Operations improvement initiatives. Work with a dynamic Benefits, HRIS, Payroll and technical team and other internal stakeholders, as well as Port Authority benefits providers/vendors. Responsibilities: Project Management Build out calendar and project plan for all department critical deliverables. Clearly communicate roles and responsibilities within the team to deliver on projects. Develop and execute detailed projects for new initiatives, such as new health, dental and retirement processing. Work with the team to develop system requirements and documentation for outsourced third party vendors for PeopleSoft and application development. Oversee all aspects benefits open enrollment process, including deployment of system enhancements and vendor notifications. Lead special projects, as needed. Direct third-party vendors to ensure compliance with plan provisions, resolve service issues and manage external partners' performance. Audit, document, and catalog departmental business processes and procedures. Benefits Administration Establish clear measures of success for projects. Ability to run queries and develop tools and processes for frequent questions. Provide clear requirements to external IT team on key projects and initiatives. Oversee team responsible for day-to-day administration of PS events, troubleshooting file transmission issues, timely resolution of system related employee/retiree issues. Work with external IT team to communicate and evaluate Lead efforts around benefits audits conducted by outside entities, i.e., Titus Mitchell, KPMG, and AON, Prudential and specific eligibility audits. Support regulatory initiatives such as preparing PCORI fees. Liaison with HR Finance to respond to inquiries pertaining to benefits budget, plan rates and monthly billing. Team Development: Strong commitment to developing and supporting the benefits administration team. Assure the team has developmental opportunities to build their skill sets and advance knowledge of Peoplesoft and to optimize third party vendor capabilities. Develop specific and measurable team goals. Meet weekly with team members. Provide stretch assignments and growth opportunities leading to improved and more efficient benefits administration processes. Support the team to innovate and work across the HR organization to identify areas of improvement and problem solve. Build teams PS and System acumen. Strong interest in mentoring and developing a team. Minimum Qualifications Bachelor’s degree in human resources or a related field or equivalent experience. 3-5 years diverse Benefits experience Vendor management experience Strong project management experience Experience working with external vendors with a focus on operational excellence Benefits systems knowledge/administration Experience writing technical requirements Desired Qualifications Working knowledge of benefit plans and terminology Experienced people manager Well-developed project and process management skills Strong analytical, critical thinking and problem-solving skills Ability to manage multiple competing priorities Strong communication skills and collaboration skills Strong organizational skills with attention to detail Proficient knowledge of Microsoft Office Suite skills with advanced skills in MS Excel Ability to communicate effectively and develop positive working relationships with both internal and external partners and customers Experience using PeopleSoft Experience with self-insured and collective bargaining plans Knowledge of relevant federal and state laws and regulations Knowledge of filing and compliance requirements both adopted and pending affecting employee benefit programs (i.e. ERISA, COBRA, PPACA, IRS regulations, Department of Labor, Affordable Care Act) CEBS certification PMP certification Selection Process The application process varies by position, but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check. Compensation, Benefits & On-Site Collaboration Requirements:​ The Port Authority of New York and New Jersey offers a competitive benefits package and a professional environment that supports development and recognizes achievement.​ Click here for more information about benefits, our culture, and career development opportunities.​ ​ The Port Authority of New York and New Jersey anticipates that the actual salary offered to a successful candidate will depend on aspects such as experience, knowledge, skills, abilities, and internal factors. The expected compensation range for this role is:​ ​ Minimum: $100,256 Midpoint: $130,318 Maximum: $160,394 ​ In accordance with Port Authority policy, this position permits employees to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business, and regular in-office days or team collaboration days may be required on business needs. How to Apply: Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications. Only applicants under consideration will be contacted. About The Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere. Equal Opportunity Employer The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer. It is the Port Authority’s policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority. Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at ADA_Accommodations@panynj.gov. The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.

Salary : $100,256 - $160,394