Operations Support Manager

TasksTasks

Roles & Responsibilities

Primary responsibilities:

• Manage all activities associated with the Premier Porsche Center Experience (annual), Board of Regents Meetings (2-3 times per year); Board of Regents Conference Calls (10 per year); Annual Business Meetings (1-2 times per year); National Automobile Dealers Association event (annual) and Satisfaction Survey meetings (2 times per year); Sales and Marketing Roundtable (2 times per year); All-Field Meetings (1-2 times per year); Monthly Operations Meetings; Quarterly National Operations Meetings; and Sales Manager Meetings (annual).
• Direct day-to-day critical job assignments, ensuring proper time management for the Executive VP & COO; managing the flow of information between other department heads - dissemination of tasks, creating timelines, and ensuring follow-through.
• Responsible for managing the COO $1.5M budget, which includes all event/meeting program management while directing/managing key suppliers.
• Manage and maintain relationships with Dealer Principals and General Managers with trust and confidence.
• Integrate and finalize Annual Business Meeting presentations.
• Responsible for creation, coordination, and distribution of Board of Regents meeting minutes to all PCNA dealers.
• Manage and direct the Executive VP and COO schedule and travel planning in coordination with other team members.
• Implement procedures to enhance overall department operating efficiency and improve communication. This includes adherence to established timelines for meeting agendas, open topics, etc.
• Responsible for the proper usage and awareness of compliance with PCNA policies and procedures.
• Seeks to ensure proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard private information in both electronic and non-electronic formats.
  
  

QualificationsQualifications

Education:

• University degree in Business Administration or other relevant field required
  
  

Experience

• 6 years of relevant work experience
• Advance Porsche organization knowledge 8 years preferred
• Experience in the automotive industry at executive support level positions, including event management and dealer relations.
  
  

Skills

• Exemplary project and team management skills
• Strong communication, analytical, and presentation skills
• Effective negotiation and problem-solving skills
• Travel required 10% of the time
• Strong influencing skills and ability to adeptly collaborate with Executives, Vice Presidents, PAG colleagues, and various vendors
  
  

Percentage of required travel: 10%

Schedule/Shift: Hybrid

The salary range for this role is $90,000-$125,000. However, it is important to note that at Porsche, compensation range is dependent on geographic location. Individual salaries within each range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skillset. Porsche reviews compensation regularly and may adjust base salaries to reflect market competitiveness.

In addition to salary, individuals may be eligible for a discretionary performance bonus. Our full suite of benefits includes:

• Paid Vacation
• Paid Holidays
• Paid Sick leave
• 401(k) match
• Medical, dental and vision coverage
• Tuition and certification reimbursement
• Life Insurance
• Short and Long Term Disability Coverage
• Subsidized gym membership program
• Subsidized Porsche and VW leasing programs
  
  

Physical Requirements

• Must be able to lift 15 pounds at times.
• While performing the duties of this job the employee is required to talk, hear, walk, sit, stand, climb stairs on occasion with prolonged periods of sitting at a desk and working on a computer.
• Must be able to effectively work and complete tasks in an open office/noisy environment.
  
  

Direct reports

• No FTE
• No Contractors
  
  

At a GlanceAt a Glance

Porsche is an equal opportunity employer and we take pride in our diversity. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, state or local law.

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