What are the responsibilities and job description for the Product Manager position at Populus Financial Group?
Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits.
Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team!
We are seeking a results-driven Product Manager to join our Card Products team, overseeing financial products used daily by customers nationwide. This role is responsible for shaping product strategy, guiding cross-functional execution, and delivering customer-focused innovations for our mobile banking applications, general purpose reloadable cards, and retail point-of-sale systems. The ideal candidate combines strategic thinking, data-driven decision-making, and hands-on product ownership to deliver measurable business impact.
Major Responsibilities
- Lead product planning and execution for assigned financial products, from concept through launch, ensuring alignment with customer needs and business objectives.
- Identify and prioritize high-impact features and enhancements by analyzing customer feedback, competitive trends, and market opportunities.
- Collaborate with UI/UX teams to translate product vision into intuitive, accessible, and engaging user experiences.
- Write detailed user stories and acceptance criteria that clearly communicate requirements to Agile development teams.
- Analyze and synthesize market insights to guide product enhancements, ensuring our offerings remain competitive.
- Monitor and analyze key performance indicators (KPIs) to assess product health, drive adoption, and improve customer engagement.
- Conduct A/B tests, user experiments, and post-launch analysis to continuously optimize product performance.
- Partner closely with IT, Field Operations, Marketing, Compliance, and Finance to ensure successful cross-channel product delivery and alignment with regulatory requirements.
- Translate analytics, customer insights, and operational feedback into actionable roadmap decisions.
- Present product performance reports and strategic updates to executive leadership.
Key Competencies
- Product Management
- Data-driven decision making & performance analysis
- User story development & Agile delivery
- Business strategy & competitive analysis
- Customer experience optimization
- Strong technical acumen & understanding of mobile and POS platforms
- Problem solving & prioritization skills
- Excellent written & verbal communication
- Project Management
- Effective cross-functional collaboration & stakeholder management
Other Internal/External Interactions
- Marketing, Finance, IT, and Retail Operations
- External Vendors
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs. Must have appropriate vision to see up close, and at a distance with ability to adjust vision and focus.
Position Type/Expected Hours of Work
This is a full-time position, days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. This position might require long hours and weekend work.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job.
EEO Statement
Populus Financial Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. In compliance with applicable law, Populus Financial Group does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotions, discipline, compensation, benefits, and termination of employment.