What are the responsibilities and job description for the Wire Transfer Technician | US Wire-Outside PR (Remote) position at Popular Bank?
Date: Sep 10, 2026
Location:
Orlando, FL, US, 32828
Company: Popular
Workplace Type: Remote
Wire Transfer Technician | US Wire-Outside PR (Remote)
Job Type
Full Time - Non Exempt
General Description
This role provides operational support for Popular Bank's Wire Transfer Department by processing and monitoring incoming and outgoing wire transfer transactions, ensuring compliance with all applicable regulatory requirements
Essential Duties And Responsibilities
Bachelor’s degree or equivalent combination of education and related experience
Note: Related experience refers to the professional background related to the responsibilities and skills required for the position.
Experience
Two (2) years of previous experience in banking operations or payment processing preferred.
Additional Requirements
Florida, US
Work Schedule
Remote
Monday to Friday
Flexibility to work rotating shifts, including start times of 9:00 a.m., 9:30 a.m., 10:00 a.m., and 10:30 a.m., based on business needs.
Flexibility to work non-business hours, holidays, and weekend when needed
Values
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
About Us
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com . This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Popular is a Drug Free Workplace
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .
Connect with us!
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
Nearest Major Market: Orlando
Job Segment: Compliance, Law, Legal
Location:
Orlando, FL, US, 32828
Company: Popular
Workplace Type: Remote
Wire Transfer Technician | US Wire-Outside PR (Remote)
Job Type
Full Time - Non Exempt
General Description
This role provides operational support for Popular Bank's Wire Transfer Department by processing and monitoring incoming and outgoing wire transfer transactions, ensuring compliance with all applicable regulatory requirements
Essential Duties And Responsibilities
- Perform operational support functions for the Wire Transfer Department.
- Process, initiate, verify, and release incoming and outgoing transactions through the Wire Transfer System, ensuring accurate processing, compliance with established procedures, and adherence to cutoff times.
- Monitor the status of wire transfers, including the OFAC queue, obtain appropriate approvals, and release transactions in accordance with established guidelines.
- Review wire transfer transactions to ensure funds are accurately debited and credited to the appropriate accounts.
- Initiate wire transfer investigations at the request of customers or financial institutions. Investigate and research investigations, claims and disputes, and suspicious or fraudulent transactions in accordance with state and federal regulations.
- Identify and escalate exceptions to the Department Supervisor.
- Ensure compliance with Federal Reserve guidelines, applicable laws and regulations, department guidelines, policies, procedures and regulatory requirements governing Wire Transfer Operations while maintaining maximum level of accuracy, quality, timeliness of work and providing optimum customer service and satisfaction.
- Provide operational support to Puerto Rico operations during emergency situations and other business needs to ensure business continuity.
Bachelor’s degree or equivalent combination of education and related experience
Note: Related experience refers to the professional background related to the responsibilities and skills required for the position.
Experience
Two (2) years of previous experience in banking operations or payment processing preferred.
Additional Requirements
- Excellent verbal and written communication skills in Spanish and English (bilingual).
- Availability to travel to Puerto Rico, New Jersey, and Miami as required to support business needs.
- Proficient in Microsoft Office 365, including Excel, Word, Teams and Outlook.
- Customer service oriented.
- Ability to stay focused and prioritize tasks effectively.
- Strong research and data gathering skills.
- Strong attention to detail and accuracy.
- Problem-solving and decision-making skills.
- Ability to identify issues and develop effective solutions.
- Fast and accurate typing skills.
- Knowledge of banking laws and regulations, branch operations and/or foreign currency transactions.
Florida, US
Work Schedule
Remote
Monday to Friday
Flexibility to work rotating shifts, including start times of 9:00 a.m., 9:30 a.m., 10:00 a.m., and 10:30 a.m., based on business needs.
Flexibility to work non-business hours, holidays, and weekend when needed
Values
- Passion for People
- Succeed Together
- Own Every Moment
- Build the Future
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
About Us
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com . This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Popular is a Drug Free Workplace
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .
Connect with us!
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
Nearest Major Market: Orlando
Job Segment: Compliance, Law, Legal