Administrative Specialist (Hybrid)

Popstarz Popcorn is a fast-growing gourmet popcorn brand known for creativity, excellence, and unforgettable customer experiences. We are seeking a part-time Administrative Assistant (Hybrid) to support day-to-day operations and leadership with professionalism and a can-do attitude.

This role is ideal for someone who is organized, proactive, detail-oriented, and enjoys supporting leaders while helping operations run smoothly behind the scenes.

Key Responsibilities

Administrative & Executive Support

• Manage calendars, scheduling, and coordination for leadership
• Handle basic expense tracking and reporting
• Relieve leadership of administrative tasks by gathering, compiling, and summarizing information
• Create professional presentations and decks using PowerPoint and/or Canva
• Read, screen, prioritize, and respond to incoming emails and correspondence
• Perform advanced and confidential administrative support, including composing and releasing routine correspondence with accuracy and professionalism

Customer Service & Order Support

• Provide customer service support for client and online orders
• Manage email inboxes related to orders, inquiries, and internal communication
• Process order intake and create invoices accurately and efficiently
• Communicate with customers and internal teams to resolve questions or issues
• Interact with clients professionally while exercising sound judgment

Operations & Project Support

• Manage projects, tasks, and deadlines to ensure timely completion
• Perform accurate data entry and maintain organized digital records
• Coordinate schedules across team members and leaders
• Order products and supplies to support daily operations and fulfillment needs
• Communicate with executives and line management to gather or convey relevant information

Qualifications & Experience

• 3 years of experience as an Administrative Assistant or in a comparable administrative support role
• Demonstrated experience supporting CEOs or senior-level executives
• Ability to work independently, multitask, and manage time effectively
• Strong organizational skills with high attention to detail
• Ability to handle sensitive information with integrity and professionalism
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced, growing business environment

Who You Are

• A proactive self-starter with a strong sense of ownership
• Organized, reliable, and solution-oriented
• Professional and confident in executive-facing environments
• Known for a positive, can-do attitude
• Comfortable juggling multiple priorities while staying calm and focused

Position Details

• Part-time position
• Flexible schedule (hours discussed during interview)
• Opportunity to grow with an expanding, entrepreneurial brand

Benefits:

• Employee discount
• Flexible schedule

Work Location: Hybrid remote in Concord, NC 28027

Popstarz Popcorn is a growing gourmet popcorn and hospitality brand headquartered in Concord, North Carolina. With more than 200 flavors and a commitment to helping people celebrate life's moments, we're building Popstarz into something much bigger than a traditional popcorn store.