What are the responsibilities and job description for the Property Manager position at Poppy PM?
Job Overview
We are seeking a dynamic and highly organized Property Manager to oversee the daily operations, resident relations, and leasing activities for a scattered-site portfolio of residential properties in Boulder. The ideal candidate will be a proactive leader, possess excellent communication and customer service skills, and have a positive attitude.
Key Responsibilities:
- Leasing Operations:
- Oversee the leasing process from inquiry to move-in, ensuring a seamless and positive experience for prospective residents.
- Develop and maintain an in-depth knowledge of available properties, including unit features, amenities, and the surrounding neighborhood.
- Conduct property showings, tours, and presentations to prospective residents, addressing questions and concerns.
- Assist with the application process, including screening prospective tenants, reviewing applications, and ensuring all necessary documentation is completed.
- Negotiate lease terms and finalize lease agreements, ensuring compliance with legal and company standards.
- Track and report on leasing activity, including move-ins, vacancies, and lease renewals.
- Team Leadership:
- Set goals and expectations for leasing and ensure consistent performance.
- Coordinate and lead team meetings to review leasing goals, performance, and upcoming property availability.
- Resident Relations:
- Provide exceptional customer service to potential and current residents, addressing inquiries and resolving issues in a timely and professional manner.
- Maintain positive relationships with residents to encourage renewals and referrals.
- Assist residents with move-in processes and ensure a smooth transition into their new residence.
- Marketing & Outreach:
- Assist in the development and implementation of marketing strategies to attract potential residents.
- Work with the marketing team to create property listings, online advertisements, and promotional materials.
- Represent the company at local events and networking opportunities to promote available properties.
- Administrative Duties:
- Maintain accurate leasing records and ensure timely submission of all reports and paperwork.
- Ensure compliance with federal, state, and local housing laws, including fair housing regulations.
- Collaborate with property management staff to ensure properties are well-maintained and ready for leasing.