What are the responsibilities and job description for the Sheet Music Department position at Popplers Music Inc.?
About Us
Founded in 1909, Popplers Music, Inc. is a local, full-line music retail store with locations in Grand Forks, ND, and Sioux Falls, SD. For over a century, we’ve partnered with schools, churches, families, and musicians to nurture music education across our communities. Beyond offering instruments, sheet music, lessons, and repair services, we pride ourselves on building an autonomous, customer-centric, and genuinely supportive team environment where every employee’s contribution matters.
Print Music Position:
Popplers Music is looking for an enthusiastic, detail-oriented, and people-focused individual for a position in our Sheet Music Department in Grand Forks, ND!
We are not a high-pressure sales team. This position consists of helping schools, churches and individual musicians with their band, choral, orchestral, and piano music needs.
Responsibilities include:
- Assisting customer; assisting walk-ins, in-bound phone calls, email, website communications
- Processing daily orders
- Filing purchase orders
- Creating packets for events
- Supporting inventory management processes, including receiving, stocking, and database maintenance
- Some travel required to help with conference events
- To excel at this job, you must have a background in music
Salesperson Qualifications/Skills:
- Highly motivated, positive, and enthusiastic salesperson
- Exceptional customer service
- Product knowledge
- Excellent written and verbal communication skills
- Detail oriented
- Process Driven
- Team player and works well with others
- Computer Skills
Education/Experience:
- Musical background is required; playing/singing experience is preferred
- Sales experience is preferred but not required
- BA/BS University degree is preferred but not required
- Basic office software experience
- Basic office software experience
Job Type:
- Full-Time
Pay:
- Hourly
- Commensurate with experience/qualifications
Benefits:
- Company retirement plan with employer match
- Health, Vision, Dental, Life Insurance
- Employee discount
- Paid Holidays
- Paid Time Off
Schedule:
- 40 hours/week
- Regular business hours including some Saturdays / Closed Sundays
- Occasional event hosting outside of regular business hours (however, infrequent)
Popplers Music Core Values
At Popplers Music, our core values guide how we serve customers, work with one another, and take responsibility for our roles. As a member of our team, you are expected to embody the following:
Customer-Focused Service
- We are customer-obsessed and honored to serve. Every decision and interaction prioritizes the customer experience.Accountability & Reliability
Accountability & Reliability
-We are dependable to our customers, coworkers, and vendors. We do what we say we will do and follow through.We value strong systems and attention to detail.
Process-Driven Excellence
- Getting the small things right matters.
Respectful & Professionalism
- We treat everyone with courtesy and respect in all situations—internally and externally.
Problem Solving & Productivity
- We think ahead, solve problems, and find ways to stay productive rather than stuck.
Ownership & Growth Mindset
- We take ownership of our role, our results, and continually strive to improve.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- Associate (Preferred)
Experience:
- Sales Occupations: 1 year (Preferred)
Work Location: In person