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Director of Operations

Popeyes- Raleigh NC
Raleigh, NC Full Time
POSTED ON 7/21/2026
AVAILABLE BEFORE 11/17/2026

Job Overview
We are seeking a dynamic and strategic Director of Operations to lead and optimize our organization’s core functions. In this pivotal role, you will drive operational excellence, oversee cross-functional teams, and implement innovative processes that elevate efficiency and service quality. Your leadership will shape the company’s strategic direction, foster a culture of continuous improvement, and ensure seamless execution of business initiatives. This is an exciting opportunity for a seasoned professional passionate about scaling operations, managing change, and inspiring teams to achieve outstanding results.

Duties

  • Develop and execute comprehensive operational strategies aligned with organizational goals to enhance overall performance and growth.
  • Lead, motivate, and supervise senior management teams across various departments, fostering a collaborative and high-performance work environment.
  • Oversee business development efforts by identifying new opportunities, building strategic partnerships, and expanding market presence.
  • Manage large-scale projects by establishing timelines, allocating resources, monitoring progress, and ensuring successful delivery within scope and budget.
  • Implement process improvements through data analysis and best practices to increase efficiency, reduce costs, and improve customer satisfaction.
  • Conduct change management initiatives to facilitate organizational transitions smoothly while maintaining employee engagement and productivity.
  • Prepare budgets, forecasts, and financial reports to support strategic decision-making and ensure fiscal responsibility across operations.

Requirements

  • Proven experience in operations management with a strong background in strategic planning and business development.
  • Demonstrated success in supervising teams, managing large projects, and leading organizational change initiatives.
  • Expertise in process improvement methodologies such as Lean or Six Sigma is highly desirable.
  • Strong skills in budgeting, forecasting, program management, and resource allocation to support operational goals.
  • Excellent leadership qualities with the ability to influence at all levels of the organization while fostering a culture of continuous improvement.
  • Effective communication skills coupled with a proactive approach to problem-solving and decision-making.
  • Prior experience in senior leadership roles within fast-paced environments is preferred. Join us as we drive innovation and operational excellence! If you are energized by strategic challenges, passionate about leadership development, and eager to make a meaningful impact—this role offers an inspiring platform for your talents to thrive.

Pay: $130,000.00 - $140,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: In person

Benefits:

Employee Discounts, Job Training, Reduced or Flexible Hours

Salary : $130,000 - $140,000

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