What are the responsibilities and job description for the Restaurant Manager - Asst. GM position at Popeyes on Lake Geneva?
Restaurant Manager – Director of Operations
Location: Nick's on the Lake @ Popeye's - Lake Geneva, WI
Employment Type: Full‑time (5‑day week, 40–45 hrs/wk)
Schedule: AM, PM, weekends, and holidays
About the Role
We are seeking an experienced Full-Service Restaurant leader with a minimum of 10 years in table-service environments. This role is not quick-service or counter-service focused. We are looking for a hands-on floor leader who thrives in high-volume, guest-facing dining rooms, manages servers and hosts, and delivers polished hospitality in a tourist-driven market.
Key Responsibilities
- Oversee all dining room operations and staff
- Recruit, interview, train, and appraise team members
- Lead daily shift meetings and ongoing coaching sessions
- Manage schedules for managers and service staff
- Handle disciplinary actions and issue complimentary notices
- Maintain labor cost efficiency and productivity goals
- Provide exceptional guest relations and resolve complaints quickly
- Ensure staff deliver consistent five‑star service
- Coordinate with kitchen managers to ensure smooth service flow
- Book and manage banquets and special events
- Maintain dining room cleanliness and organization
- Oversee inventory and ordering of liquor and supplies
- Track daily sales, achievements, and profitability
- Develop seasonal beverage specials and promotional displays
- Monitor menu and pricing control
- Ensure full compliance with health and safety regulations
- Liaise directly with ownership and management teams
- Utilize MICROS POS system (experience is a plus)
Qualifications
- Strong leadership and training abilities
- Excellent organizational, communication, and problem‑solving skills
- Commercial awareness and confidence in decision‑making
- Reliable, personable, and professional presence
- Team‑building and motivational skills
- Enthusiastic and guest‑oriented mindset
Benefits
- Two weeks paid vacation
- Single health insurance available
- Flexible schedule
- Fun, fast‑paced, and supportive environment
- Seasonal restaurant with a beautiful lake view
Ready to Lead?
If you’re passionate about hospitality, leadership, and guest satisfaction—apply today and join our team!
Where you are less of an employee and more like a family member!
An iconic family owned and operated business in a beautiful tourist friendly lake town. Popeye's is located directly across the street from the city beach and the Riviera boat docks and offers plenty of indoor and outdoor seating with great lake views.
We take pride in serving the locals and visitors with great food and impeccable service from our family of caring, dedicated, and talented team members.
Salary : $80,000 - $100,000