Director of Human Resources

Director of Human Resources

Sylvania, OH 43560

• 30%-40% travel required

GENERAL JOB FUNCTION:

• The Director of Human Resources provides strategic and operational leadership for all human resources functions across Ice Industries, a multi-location manufacturing organization specializing in metal stampings, roll forming, welding, and machining. This position oversees HR strategy, compliance, labor relations, employee relations, benefits, payroll, HRIS administration, and organizational development across five U.S. facilities and one in Mexico

JOB DUTIES:

Strategic and Operational Leadership

• Develop and implement HR strategies that align with Ice Industries' business objectives and workforce needs across all U.S. and Mexico locations
• Partner with leadership on organizational design, talent development, and succession planning
• Serve as a trusted advisor to senior leadership on human capital strategy, culture, and workforce risk management
• Lead all employment law–related matters in collaboration with outside counsel, ensuring compliance with labor regulations, managing investigations, and guiding responses to agency inquiries or litigation

Employee Relations and Compliance

• Oversee employee relations across all locations, ensuring fairness, consistency, and compliance in investigations and corrective actions
• Maintain compliance with all federal, state, local, and international employment laws
• Review and update HR policies to ensure regulatory and procedural accuracy
• Administer and provide guidance to plant HR teams on FMLA and ADA matters, including employee eligibility, documentation, accommodations, and coordination with third-party administrators and legal counsel as needed
• Support plant leadership in managing complex leave and accommodation cases to ensure compliance and fairness
• Manage employee building access, maintain security controls, and ensure updates are made promptly during onboarding, transfers, and terminations to maintain a secure environment

Payroll, Compensation, and HRIS Administration

• Oversee payroll processing across all entities to ensure accuracy, timeliness, and compliance with wage and tax requirements
• Verify all payroll tax configurations, rates, and jurisdictions are correctly maintained within the HRIS system
• Produce and distribute HR and payroll reports for leadership, including analytics on headcount, turnover, overtime, and labor costs
• Manage compensation structure reviews and salary planning in coordination with the Finance department
• Serve as the primary HRIS administrator, ensuring data integrity, user security, and optimized workflows
• Manage EDI (Electronic Data Interchange) feeds with benefit carriers and third-party vendors—monitoring transmissions, correcting errors, and reconciling billing discrepancies
• Partner with the HRIS vendor and IT to resolve technical issues, implement updates, and train users on system enhancements
• Ensure data accuracy, consistency, and accessibility across HR systems and reports

Benefits Administration and Wellness

• Administer all employee benefits programs, including health, dental, vision, life, disability, 401(k), and wellness initiatives
• Create and maintain all benefits-related forms, communications, and plan documentation
• Manage vendor relationships and contracts in collaboration with the TPA and insurance broker to ensure seamless operations
• Lead annual open enrollment, including coordination of system updates, plan renewals, employee communications, and compliance documentation
• Oversee the wellness program, promoting engagement and tracking participation
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, and all applicable benefits regulations

Corporate Compliance and Audit Coordination

• Lead HR participation in the annual 401(k) and financial audits, ensuring complete and accurate documentation for external auditors
• Maintain compliance with all HR-related regulatory filings and reporting obligations
• Provide personnel, training, and compliance documentation required for quality audits and customer reviews
• Partner with other functional teams to ensure year-round audit readiness and cross-departmental alignment

Leadership and Team Development

• Lead and mentor a high-performing HR team of seven direct and two indirect reports
• Develop and deliver training for employees and managers on HR policies, procedures, and key compliance areas, ensuring consistent understanding and application of company standards across all locations
• Foster consistent HR practices, service delivery, and communication across all sites

Workers' Compensation, Safety, and OSHA

• Oversee all Bureau of Workers' Compensation (BWC) claims, ensuring timely communication and documentation
• Partner with the Corporate Safety Manager and plant leadership to support incident prevention, modified duty, and return-to-work programs
• Support OSHA investigations, ensuring complete documentation, timely response, and corrective action implementation
• Collaborate on safety training initiatives and maintain alignment between HR and safety objectives

Talent Acquisition and Retention

• Oversee companywide recruitment, onboarding, and retention strategies for hourly, salaried, and leadership positions
• Manage relationships with external recruiting partners to ensure cost efficiency, compliance, and high-quality service
• Oversee and maintain all job descriptions, ensuring they are current, accurate, and consistent with organizational needs and compliance requirements
• Manage the company's Applicant Tracking System (ATS), including system configuration, user support, reporting, and process optimization

Labor and Union Relations

• Serve as the lead negotiator in collective bargaining and manage contract interpretation, administration, and grievance resolution
• Foster collaborative, professional relationships with union representatives while protecting company interests
• Advise plant leadership on contract compliance, labor strategy, and communications

Travel and Marketing Support

• Manage the company's corporate travel program, including vendor relationships, policy enforcement, and negotiating Local Negotiated Rates (LNRs) with vendors
• Support employer branding, internal and external communications initiatives in collaboration with leadership
• Serve as a backup travel coordinator, arranging employee travel as needed

Performs other incidental and related duties as required and assigned, including projects or assignments to support the organization

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

• Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree or SHRM-SCP/PHR certification preferred
• Minimum of 10 years of progressive HR experience, including at least 5 years in a senior leadership capacity within manufacturing
• Proven expertise in employment law, labor relations, benefits, payroll, HRIS, and multi-site compliance
• Strong technical proficiency with HRIS systems and EDI feeds, including error resolution and billing reconciliation
• Demonstrated expertise in FMLA, ADA, and leave administration
• Knowledge of 401(k), ACA, COBRA, HIPAA, OSHA, and BWC requirements
• High integrity and professionalism with proven discretion in handling confidential matters
• Must be computer literate and proficient with MS Office and Windows (Word, Excel, and PowerPoint)
• Experience with Paycor or a similar HRIS system preferred
• Must be detail-oriented with strong organizational and analytical skills
• Ability to work with and communicate (verbal and written) effectively within all levels of the organization – bilingual (Spanish) a plus
• Ability to self-motivate and work in a dynamic environment

WORKING CONDITIONS:

• Office environment with occasional exposure to a non-climate-controlled manufacturing environment, where ambient air temperature can occasionally exceed outside air temperature
• Must sit and view a computer screen for extended periods
• Manual dexterity for operating office equipment (e.g., computer, calculator)
• Must be able to bend at the waist and knees, walk, and stand for extended periods
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus
• Must be flexible and able to change schedule and work hours to meet the organization's needs, including evenings and weekends
• Must be able to travel by land and air, including occasional international travel

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

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