Team Member

Description

Location: Lucky Bagel LLC (“PopUp Bagel”)

Job Title: Bagel Bouncer/ FOH Team Member 

Reports to: Bagel Chef 

Position type: Hourly, Non-Exempt 

Compensation Range: $15- per hour, plus tips per company policy.

About PopUp Bagels  

PopUp Bagels is not just a bagel company—we’re a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our “Not Famous but Known” mirror, we’ve reimagined not just how a bagel is created, but how it’s enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand  Ambassadors PopUp Bagels is defining a new food lifestyle brand.  

We keep things simple, but we do them really, really well. And our customers agree.  

About the Role: 

At PopUp Bagels, our shops are built around great food, great energy, and memorable guest experiences. As a Bagel Bouncer, you are the face of the shop through welcoming guests, taking orders, and delivering hot, fresh bagels with speed and enthusiasm. This role helps ensure every guest interaction reflects the hospitality, energy, and quality that PopUp Bagels is known for. 

Bagel Bouncers maintain the appearance and flow of the front of the shop, operate registers, bag and hand off hot bagels to guests, and help create a welcoming environment where every customer leaves excited to come back. This role works closely with both the front-of-house and kitchen teams to keep service running smoothly during both peak and off-peak periods. 

At PopUp, we believe in building versatile team members. Bagel Bouncers are cross-trained across multiple shop stations to support the team and gain exposure to both front-of-house and back-of-house operations. 

Essential Responsibilities: 

• Welcome guests into the shop and provide friendly, energetic service that reflects the PopUp Bagels brand and culture. 

• Take customer orders accurately using the point-of-sale (POS) system and process payments efficiently. 

• Bag and hand off hot bagels and menu items to guests while ensuring accuracy and presentation. 

• Maintain a clean, organized, and welcoming front-of-house environment, including counters, service areas, and guest-facing spaces. 

• Communicate menu offerings, ingredients, and seasonal specials to guests and answer questions about products. 

• Support efficient shop operations by assisting teammates during both peak and off-peak service periods.