What are the responsibilities and job description for the Pool Service Technician position at Pool Captains?
Role
Overview
We’re looking for a Pool Service Technician to run a weekly service route and deliver consistent, high-quality pool care for our customers. This hands-on, customer-facing role includes cleaning pools, balancing water chemistry, inspecting equipment, and communicating clearly with customers and our internal team. We value technicians who take ownership of their route, work efficiently, and take pride in keeping pools clean, safe, and swim-ready.
Main
Responsibilities
we're
looking
for
you'll
love
working
here
success
looks
like
Success in this role looks like running a consistent, on-time weekly route where every pool is left clean, balanced, and swim-ready. You communicate clearly through service notes and photos, spot small issues before they become big repairs, and represent Pool Captains with professional, respectful service at every stop.
Our
Benefits
&
perks
Overview
We’re looking for a Pool Service Technician to run a weekly service route and deliver consistent, high-quality pool care for our customers. This hands-on, customer-facing role includes cleaning pools, balancing water chemistry, inspecting equipment, and communicating clearly with customers and our internal team. We value technicians who take ownership of their route, work efficiently, and take pride in keeping pools clean, safe, and swim-ready.
Main
Responsibilities
- Manage a weekly pool service route
- Perform routine pool cleanings, vacuuming, brushing, and debris removal
- Test and balance water chemistry accurately
- Clean skimmers, baskets, filters, tile lines, and salt cells
- Inspect pool equipment and identify potential repair needs
- Communicate service notes, issues, and recommendations clearly to the office
- Maintain company truck, tools, and chemical inventory
- Follow all safety procedures and company service standards
- Provide professional, respectful service at every customer visit
we're
looking
for
- Eager to learn pool water chemistry, circulation systems, and best-practice service routines
- Dependable, detail-oriented, and organized with a take-ownership mindset
- Comfortable working independently, managing your day, and following a consistent route
- Valid driver’s license with a clean driving record
- Ability to lift up to 50 lbs and work outdoors year-round
- Comfortable using a smartphone and service apps to document work and communicate clearly
- Willing to earn CPO certification (or already certified) and keep learning on the job
you'll
love
working
here
- Clear expectations and accountability
- Well-organized routes and operations
- Supportive, team-first culture
- Leadership that cares about doing things the right way
- Opportunity to grow into senior technician or leadership roles
success
looks
like
Success in this role looks like running a consistent, on-time weekly route where every pool is left clean, balanced, and swim-ready. You communicate clearly through service notes and photos, spot small issues before they become big repairs, and represent Pool Captains with professional, respectful service at every stop.
Our
Benefits
&
perks
- Base hourly rate with bonuses
- Company truck and gas card (vehicle is stored at the office outside of working hours)
- All tools, equipment, and chemicals provided
- Paid training and certifications
- Health benefits
- Paid time off
- Stable, year-round work
- Growth opportunities as the company expands