What are the responsibilities and job description for the Barback position at Poogan s Hospitality Group?
An Introduction to Poogan’s Hospitality Group
Cherishing a meal together is one of history’s most enduring traditions, and in Charleston, generations have dined with Poogan’s Hospitality Group, founders of the legendary Poogan’s Porch, Poogan’s Smokehouse, Poogan’s Courtyard, and the newest concept, Poogan’s Southern Kitchen. Our Southern upbringing has instilled in us a closely held set of beliefs: hard work, patience, and that a good story is best shared over a great meal.
Poogan's Hospitality Group is where classic dishes meet true craft and creativity; where the warmth is genuine and the caring is measured in small details; where casual comforts bring guests back and a nurturing work environment provides reasons for our team members to stay. By honoring these traditions, we have created our own brand of Southern hospitality.
If you would like to work for a growing company that continues to promote and cultivate a culture of honesty, integrity, and respect, we invite you to join us!
What We Bring to the Table
Our comprehensive package includes the following benefits:
Competitive wages
Direct deposit
Health insurance coverage through BCBS with 24/7 telemedicine available*
401(k) retirement plan with company match*
Paid time off*
Access to dental and vision coverage, critical illness and accident insurance, short-term disability insurance, AD&D insurance, and life insurance*
Dining discounts at all of our Poogan's Hospitality Group locations
Exclusive shopping, travel, and entertainment discounts at hotels, theme parks, rental car agencies, and more
Opportunities for career advancement. We prefer to promote from within!
Opportunities for personal and professional growth through ongoing education, mentorship, and quarterly performance reviews
* for associates who meet eligibility requirements
The Details of the Position
Title: Barback
Job Type: Variable Hour / Part-Time
Schedule: Weeknights (AM/PM), Weekends (AM/PM)
Work location: Poogan’s Southern Kitchen
Responsibilities (include the following and other responsibilities that may be assigned as needed):
- Restocking liquor bottles, packaged beer, and other items as needed
- Learning cocktail recipes and other menu items
- Cleaning bar and table surfaces throughout the shift
- Wiping down chairs, railings, and other high-touch surfaces
- Removing and disposing of bags from trash receptacles in and around the bar area
- Removing used glassware are other utensils from customers’ table during their stay
- Sweeping and mopping in and around bar service areas and customer common areas
- Answering customer questions and routing customer complaints to the appropriate staff member
- Assisting bartenders with taking customer orders and processing orders in the point-of-sale system during peak business hours
- Stocking bar items such as glassware, straws, toothpicks, napkins, garnishes, ice, towels, and cleaning supplies (this may include restocking for bar opening or closing)
- Ensuring that taps, coolers, and other appliances, like blenders or coffee makers, are working properly; troubleshooting simple malfunctions as needed
What You Bring to the Table
Your experience: Some bar or restaurant experience is preferred
Your education level: High school diploma or equivalent
Your abilities, skills, and traits:
- Demonstrate excellent customer service and conflict resolution skills
- Demonstrate an ability to use a variety of bar utensils and tools
- Have experience with point-of-sale systems
- Have ability to read, count, and write
- Work well under pressure and maintain fast, efficient service
- Exhibit a positive and friendly demeanor to guests and team members
- Be dependable and punctual
- Be able to stand for duration of shift, climb stairs, and lift and move heavy items
How to Take the Next Step
We’d like to get to know you. If you are interested in this position, please respond with an up-to-date resume and a list of 2-3 potential interview times. Helpful hint: a cultural fit is important to us. To stand out among applicants, we recommend including a brief statement as to why you would make the next great addition to the team at Poogan’s Hospitality Group.