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General Manager - Restaurant

Pony’s Miches Restaurant
Phoenix, AZ Full Time
POSTED ON 10/17/2026
AVAILABLE BEFORE 2/14/2027

Job Summary

We are seeking an energetic and dynamic General Manager to lead our restaurant operations with passion and precision. In this pivotal role, you will oversee all aspects of restaurant management, ensuring exceptional customer service, efficient food production, and profitable business performance. Your leadership will inspire a high-performing team, foster a welcoming hospitality environment, and drive operational excellence. The ideal candidate is a proactive leader with extensive experience in food service management, team supervision, and restaurant operations, ready to motivate staff and deliver memorable dining experiences.

Duties

  • Lead daily restaurant operations, ensuring smooth service flow from kitchen to front-of-house.
  • Manage staff recruitment, training, development, and performance evaluations to build a motivated and skilled team.
  • Oversee food preparation, quality control, and food safety standards to deliver consistently excellent dishes.
  • Supervise inventory control processes including ordering, stock rotation, and waste reduction to maximize profitability.
  • Utilize POS systems such as Aloha POS and Micros POS for sales transactions, reporting, and financial tracking.
  • Handle cash management duties including cash handling accuracy, deposit preparation, and reconciliation.
  • Monitor customer service standards actively to ensure guest satisfaction and address any concerns promptly.
  • Conduct shift management by coordinating schedules, assigning tasks, and maintaining operational efficiency.
  • Analyze profit and loss statements regularly to identify areas for growth and cost control opportunities.
  • Implement staff training programs focused on food safety management, culinary skills, and hospitality best practices.

Skills

  • Extensive experience in quick service & fast food restaurant environments with a strong background in food preparation and cooking techniques.
  • Proven management skills with a track record of supervising teams in casual dining or fine dining settings.
  • Proficiency with POS systems such as Aloha POS and Micros POS for sales processing and reporting.
  • Strong inventory control skills coupled with food safety knowledge to ensure compliance with health regulations.
  • Excellent customer service skills with the ability to handle guest concerns professionally and efficiently.
  • Effective communication skills for managerial communication, staff training, and team leadership.
  • Competence in managing budgets, conducting profit & loss analysis, and implementing cost-saving initiatives.
  • Ability to oversee kitchen operations including food production, catering services, bar operations, and banquet events if applicable.
  • Experience in managing hospitality teams with a focus on training & development to foster growth within the team.
  • Basic math skills for cash handling, inventory counting, and financial analysis tasks.

Join us as a General Manager where your leadership will shape memorable dining experiences while driving operational success! We value energetic leaders committed to excellence in hospitality management—your expertise will inspire teams to deliver outstanding service every day!

Pay: $25.00 - $30.00 per hour

Work Location: In person

Salary : $25 - $30

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