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Lead Plumbing Technician

Pontoon Global Solutions
Sylva, NC Full Time
POSTED ON 12/15/2025 CLOSED ON 3/25/2026

What are the responsibilities and job description for the Lead Plumbing Technician position at Pontoon Global Solutions?

Lead Plumbing Technician
Dillsboro, North Carolina

Overview

We are seeking an experienced Plumbing Technician to perform installation, maintenance, and repair of residential and light commercial plumbing systems. The ideal candidate demonstrates strong technical expertise, professionalism, and the ability to deliver high-quality service while maintaining excellent customer relations.

Key Responsibilities

  • Diagnose, repair, and install residential and light commercial plumbing systems
  • Service water supply and waste systems, including piping and fixtures
  • Install and service water heaters (tank and tankless)
  • Perform drain cleaning and underground piping work
  • Accurately diagnose system issues and recommend appropriate solutions
  • Maintain professional communication with customers and team members
  • Utilize company-provided technology for job documentation and dispatch
  • Comply with safety standards and company procedures

Mandatory Qualifications & Skills

  • Minimum 2 years of experience as a Lead Plumber
  • Proven proficiency in plumbing diagnosis, repair, and installation
  • Experience with:
  • Water and waste piping systems
  • Plumbing fixtures
  • Water heaters (all types)
  • Underground piping
  • Drain cleaning
  • Strong professional and customer-service communication skills
  • Valid Driver’s License
  • Must reside within 30 minutes of Sylva, NC
  • Ability to learn and use technology (tablet/iPad, dispatch software)
  • Authorized to work in the United States
  • English language proficiency required

Pay: $30.00 - $40.00 per hour

Application Question(s):

  • Do you have at least 2 years of Lead Plumber experience?
  • Do you have a valid driver’s license and live within 30 minutes of Sylva, NC?
  • Are you authorized to work in the U.S. and available for full-time, on-site work?

Work Location: In person

Salary : $30 - $40

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