What are the responsibilities and job description for the High School Success Coach position at PONTIAC SCHOOLS DISTRICT PROMISE ZONE AUTHORITY BOARD?
Position Summary:
Under the supervision of the Executive Director, the High School Student Success Coach supports Michigan graduation requirements by maintaining academic progress, assisting scholars in achieving academic success, improving engagement, and ensuring on-time graduation with a clearly documented postsecondary plan. This collaborative, student-centered position focuses on academic monitoring, outreach, intervention, and college and career readiness. The Success Coach works closely with students, families, school staff, and community partners to remove barriers and ensure alignment with Michigan high school graduation requirements.
Essential Job Functions:
A contractor in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties that the contractor may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
1. Enrolls, manages, and maintains an active caseload of up to 30 scholars identified within the high school, providing consistent monitoring, outreach, and individualized support to ensure academic progress and program engagement.
2. Obtains and maintains parental/guardian commitment and consent, serving as a primary point of contact to communicate expectations, progress, and student needs.
3. Build strong, trust-based relationships with scholars and their families to identify academic, social, emotional, and environmental barriers, and coordinate wraparound supports by connecting families to school-based and community resources.
4. Provides mentoring, coaching, and advocacy to high school students to support academic achievement, attendance, behavior, and social-emotional development.
5. Supports students in developing and achieving personal, academic, and postsecondary goals, including graduation and college/career readiness plans.
6. Conducts regular one-on-one “no choice” meetings with at-risk, underserved, first-generation, low-income, and differently abled students to improve engagement and ensure progress toward graduation.
7. Monitors student academic performance, attendance, and progress toward credit completion and graduation requirements.
8. Assists students with high school course planning, study skills, time management, organization, and goal setting.
9. Supports students and families with PPZ application processes, renewals, and program participation requirements.
10. Provides guidance on postsecondary pathways, including college, skilled trades, certifications, apprenticeships, military options, and workforce entry.
11. Coordinates college and career readiness activities such as FAFSA completion, scholarship support, campus visits, career exploration, and workshops.
12. Serves as a liaison between students, families, high school counselors, teachers, administrators, and postsecondary partners.
13. Refers students and families to appropriate internal and community-based support services as needed.
14. Assists with the development and delivery of student success, graduation, and postsecondary readiness materials and presentations for individual and group sessions.
15. Maintains accurate, confidential, and up-to-date student records, case notes, and progress tracking in accordance with PPZ requirements.
16. Attends and supports PPZ school-based activities, family engagement events, and community outreach efforts.
17. Demonstrates and actively supports the PPZ mission, vision, and values.
18. Executes responsibilities in accordance with applicable laws and organizational policies and procedures.
19. Performs other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed by personnel. They are not to be construed as an exhaustive list of all job duties.
Required Knowledge, Skills, Abilities, and Minimum Qualifications:
· Associates/bachelor’s degree in a related field.
· Bilingual preferred.
· Minimum two years of work-related experience assisting and assessing students/clients in academic and/or life skills.
· Experience working with low-income and/or first-generation students preferred.
· Knowledge of high school graduation requirements, academic interventions, and college and career readiness practices.
· Ability to support students in developing postsecondary plans that may include college enrollment, skilled trades, internships, or workforce preparation.
· Strong ability to collaborate with school staff, families, and community partners.
· Skills in developing and facilitating student success and postsecondary readiness workshops and presentations
· Proficiency with office equipment and technology, including student data systems, word processing, spreadsheets, and databases, with the ability to learn new technologies.
· Ability to handle confidential student and family information with discretion.
· Strong organizational, administrative, and time management skills, including the ability to manage multiple caseloads and priorities.
· Ability to communicate effectively, both orally and in writing, with students, families, educators, and community stakeholders.
· Ability to build trusting relationships, demonstrate sound judgment, and exercise initiative and resourcefulness
· Ability to assess student needs, solve problems, meet deadlines, and adapt to changing priorities in a fast-paced environment.
Ability to work with the Board of Directors as needed