TASTING ROOM WINE SALES ASSOCIATE

**Compensation beyond the guaranteed based hourly rate is earned from tips and commissions which are not guaranteed, but possible as shown by some of our current associate paychecks.

• Weekends Holidays are a must.
• Days Hours vary by business needs.

• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
• Explain the tasting process and the various wines to the guest before they ask.
• Pour six tastings per wine club member or guest while carrying on a friendly conversation.
• Watch for signs of intoxication ensuring guest safety.
• Drive revenue growth by effectively selling wine, wine club memberships and merchandise to guests.
• Maximize sales opportunities through proactive engagement and personalized recommendations to enhance guest experience.
• Achieve and exceed sales targets through energetic communication skills and product knowledge.
• Cultivate lasting relationships with guests by providing exceptional service and fostering a welcoming environment.
• Contribute to the success of the Tasting Room operation by consistently delivering top-tier sales performance and customer satisfaction.
• Explain wine club membership benefits and discounts and ask them if they would like to become a member.
• Assist the guest with wine and merchandise purchases. This is a sales position and requires asking each guest and member for the sale.
  • Performance, commission and schedule are based on sales performance.
• Thank the guests for coming and ask them to return.
• Perform additional duties such as stocking wine, setting up the counter, opening bottles, and cleaning as requested by the Tasting Room Manager or Assistant Tasting Room Manager.

• Must be 21 and over.
• Ability and willingness to work in a standing position for long periods of time, in indoors outdoors, during inclement weather.
• Ability and willingness to stand, walk, and bend for extended periods of time.
• Ability and willingness to lift, lower, push, carry, or pull up to 40-50 lbs. on a consistent basis.
• Ability and willingness to bend, squat, stoop, and climb stairs on a consistent basis.
• Ability to treat all associates and guests in a respectful manner.
• Must have excellent communication skills.
• Must have exceptional grooming standards that are consistent with company guidelines.
• 1-3 years in a sales related field.
• Must have sales ability and be able to up-sell bottles to cases.
• Must be outgoing and able to approach guests and initiate conversation.
• Must be able to work in a standing position for long periods of time.
• Open availability is preferred. More than 4 scheduled shifts a month is required.
• Must be available to work weekends and holidays.
• Must be able to work special events when applicable.
• Experience with wine desirable but not essential.
• Positive attitude, good conversational skills and must enjoy all personality types.
• Fluent in English.
• Able to engage the guests in a clear and professional manner.
• Be willing and able to work well under pressure.
• Work in a fast-paced work environment.
• Ability to multitask.
• Ability to obtain and maintain a valid Riverside County Food Handler Card.
• Ability to obtain and maintain valid ABC RBS (Responsible Alcohol Beverage Server) Certification.

• Understand the PONTE Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.