What are the responsibilities and job description for the Area Manager - USA Dealers position at Ponsse?
Ponsse is one of the world’s largest manufacturers of cut-to-length forest machines. We are focusing on succeeding with our customers and oriented to people. We want to be the preferred partner for responsible forestry and to reach that we combine great people working together with high tech machinery and cutting-edge digital technologies.
As Area Manager for the dealer network in North America, you are responsible for driving Ponsse sales and service through strategic dealer partnerships. This includes close collaboration with dealers to provide essential support, training, and information—ensuring growth in machine sales and service while maintaining a strong focus on customer satisfaction.
Key Responsibilities
We’re offering an exciting career opportunity in a value-driven organization where customer orientation is more than a principle—it’s a way of life. As part of our experienced and passionate team, you’ll contribute to delivering the world’s best forestry machines and help shape the future of the forestry industry.
Benefits
At Ponsse, we genuinely care about our people—their wellbeing, growth, and success. That’s why we offer a comprehensive benefits package, including:
Work Environment
The noise level in the office setting is usually moderate. Exposure to loud vehicle/machine noises when in the shop or at events.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 175 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 7 a.m. to 5 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours.
Travel
Regular travel is expected for this position, including Internation travel.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Speak English fluently.
Additional Eligibility Qualifications
AAP/EEO Statement
Ponsse is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Ponsse strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, or any other characteristic protected under applicable federal, state or local law. All Ponsse employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Ponsse wants to develop a working culture and environment that helps to bring the best out of everyone as individuals and us all together. Customer is always in the center of our work and we continuously encourage open and proactive communication, teamwork and taking responsibility as well as agile execution. We truly care about our people, their wellbeing and growth. We are Ponsse family.
As Area Manager for the dealer network in North America, you are responsible for driving Ponsse sales and service through strategic dealer partnerships. This includes close collaboration with dealers to provide essential support, training, and information—ensuring growth in machine sales and service while maintaining a strong focus on customer satisfaction.
Key Responsibilities
- Drive Ponsse sales and service through the dealer network by fostering strong partnerships and providing essential support, training, and information.
- Develop and manage Ponsse business collaboratively with dealers, ensuring a positive dealer and customer experience.
- Build and strengthen the dealer network into a true strategic partnership within the area.
- Implement Ponsse strategy, processes, and practices to meet business targets for the dealer area and contribute to overall company goals.
- Achieve country and/or area-specific sales and business objectives, delivering measurable value to dealers and customers.
- Collaborate closely with area teams and across Ponsse to ensure an exceptional customer experience in the dealer area.
- Maintain and enhance effective communication and cooperation between Ponsse and its dealers.
- Identify and pursue growth opportunities for the dealer network within your area.
- Lead target-setting discussions with dealers and co-develop action plans to achieve those targets.
- Participate in budgeting and forecasting activities in alignment with Ponsse guidelines.
- Attend area management team meetings to contribute to strategic planning and alignment.
- Support regional dealers with industry research and market insights.
- Bachelor's degree in forestry, business, engineering, or equivalent professional experience.
- Prior experience in sales management, key account management, or customer relationship roles—preferably within the heavy machinery or dealer network sector.
- Strong interest in understanding forest machine markets and customer decision-making processes in the heavy machinery industry.
- Excellent communication and collaboration skills in English; proficiency in additional languages is considered an asset.
- Willingness to travel and maintain a strong presence across the assigned countries.
- Collaborative and approachable mindset, with a clear focus on customer value and satisfaction.
We’re offering an exciting career opportunity in a value-driven organization where customer orientation is more than a principle—it’s a way of life. As part of our experienced and passionate team, you’ll contribute to delivering the world’s best forestry machines and help shape the future of the forestry industry.
Benefits
At Ponsse, we genuinely care about our people—their wellbeing, growth, and success. That’s why we offer a comprehensive benefits package, including:
- 401(k) retirement savings plan
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
- Competitive salaries
Work Environment
The noise level in the office setting is usually moderate. Exposure to loud vehicle/machine noises when in the shop or at events.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 175 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 7 a.m. to 5 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours.
Travel
Regular travel is expected for this position, including Internation travel.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Speak English fluently.
Additional Eligibility Qualifications
AAP/EEO Statement
Ponsse is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Ponsse strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, or any other characteristic protected under applicable federal, state or local law. All Ponsse employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Ponsse wants to develop a working culture and environment that helps to bring the best out of everyone as individuals and us all together. Customer is always in the center of our work and we continuously encourage open and proactive communication, teamwork and taking responsibility as well as agile execution. We truly care about our people, their wellbeing and growth. We are Ponsse family.