What are the responsibilities and job description for the Sales Associate position at PONO POTOMAC MILLS?
Overview
We are seeking a motivated and customer-oriented Sales Associate to join our dynamic team. The ideal candidate will have a passion for retail and a strong commitment to providing exceptional customer service. As a Sales Associate, you will play a key role in enhancing the shopping experience for our customers by assisting them with their needs, promoting products, and maintaining the store's visual appeal.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Operate the Point of Sale (POS) system efficiently for transactions, ensuring accurate cash handling and cashiering.
- Conduct product demonstrations to showcase features and benefits, encouraging customer engagement.
- Maintain merchandising standards by organizing displays and ensuring products are stocked appropriately.
- Upsell products by identifying customer needs and suggesting complementary items.
- Provide excellent customer service through effective communication and phone etiquette.
- Assist in inventory management, including stocking shelves and conducting regular stock checks.
- Supervise junior staff when necessary, providing guidance and support to enhance team performance.
- Utilize basic math skills for transactions and retail math calculations as needed.
Skills
- Proven experience in retail sales with a strong understanding of grocery store operations.
- Familiarity with POS systems and cash handling procedures.
- Excellent communication skills, both verbal and written, with the ability to engage customers effectively.
- Bilingual abilities are a plus, enhancing communication with diverse customer groups.
- Strong organizational skills with attention to detail in merchandising and stocking tasks.
- Ability to perform product demos confidently to promote sales.
- Supervising experience is advantageous for those looking to take on leadership roles within the team.
- A proactive approach to upselling and providing exceptional customer service. Join us as we strive to create an enjoyable shopping environment while delivering outstanding service!
- Bilingual (Spanish and English)
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $13 - $14